chatgpt.com/cyber verified yesterday night, still being rerouted silently to 5.2
Resolved 💬 23 comments Opened Feb 17, 2026 by voicelabs1 Closed Feb 18, 2026
💡 Likely answer: A maintainer (github-actions[bot], contributor)
responded on this thread — see the highlighted reply below.
What version of the Codex App are you using (From “About Codex” dialog)?
latest
What subscription do you have?
pro plan
What platform is your computer?
Windows
What issue are you seeing?
We pay 200$ a month just to get down routed silently? I have wasted so much time the past week using 5.3 codex beliving i was getting the model i am paying for. please fix this this is ridiculous
What steps can reproduce the bug?
Pay openAI money and use their model
What is the expected behavior?
to get the model you paid for and treated as a equal human being not lie to their faces
Additional information
_No response_
23 Comments
Potential duplicates detected. Please review them and close your issue if it is a duplicate.
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Thank you. I'm facing the same problem
Having the same problem on Pro plan
Terrible experience!
same issue here, i just use claude code now !! terrible experience
Same issue here. Pro / Trust access verified
Codex team, please do something already!
confirmed still experiencing the issue this morning as of now.
No fix, no explanation, no communication even after giving our IDs and passports, just silent downgrades while charging us $200/month. If this isn't resolved today, February is my last month. Absolutely shameful handling of this.
@khaled-wsa I plan to do the same.
It's so sad. No one on X is talking about it? Why? Is necessary to be an YouTuber or something else to be heard and have some answer?
Same here :(
Using claude code for now
After 0.102 we can see ⚠ Your account was flagged for potentially high-risk cyber activity and this request was routed to gpt-5.2 as a fallback. To regain access to gpt-5.3-codex, apply for trusted access:
https://chatgpt.com/cyber or learn more: https://developers.openai.com/codex/concepts/cyber-safety. I'm verified
Just updated, and I’m getting the same message while I’m already verified!?
IDK what to do. This situation is so frustrating
it's back
If you went through our Trusted Access verification and were being rerouted to 5.2, please check if this is still occurring. We just rolled out a fix, and I'd like to get an external confirmation before I make a broader announcement.
@etraut-openai Gone through the verification and still got this message, I got it after updating on the last codex version 102!
@etraut-openai thank you. it's working now. sorry for the recurring posts. This model is so good thatI can't work without it.
@Anarchon14, just to confirm: you have successfully completed the Trusted Access verification flow, you've configured the CLI to use
gpt-5.3-codex, and you're seeing a message in the TUI that indicates you're being downgraded to 5.2?If you experienced a downgrade from
gpt-5.3-codextogpt-5.2despite completing Trusted Access verification, access togpt-5.3-codexshould now be restored. This fix took longer than expected. The team needed to work through some deployment issues over the past day. The fix is now rolling out across our clusters.If you’ve completed Trusted Access verification and are still seeing a downgrade, please open a new bug report and provide details. Likewise, if you're having trouble with the verification process, please open a bug report.
This issue is related to new cybersecurity safeguards we’re implementing for
gpt-5.3-codexand future models. We’ve published additional documentation explaining these safeguards and why they’re necessary.We’re also rolling out client updates that provide clear messaging when a downgrade occurs. The latest CLI release (v0.102.0) includes this notification. Updated versions of the Codex IDE extension and app will be available shortly with the same messaging. The notification links directly to the new documentation and verification instructions.
We recognize that this rollout caused frustration. We’ll learn from this and aim for smoother releases going forward. Thank you for your patience while we worked through this.
@etraut-openai, Glad to see this issue has been resolved. I truly appreciate your prompt action and clear communication throughout this process.
Thanks also for transparently explaining the cause of the issue and sharing steps taken to address it. Looking forward to continued improvements—great work by the team!
Facing the same issue. Thread ID:
019c6f29-a655-7141-981c-1b7564d744c3.@rohannagpal, if you are trying to use
gpt-5.3-codexand have already successfully completed the Trusted Access verification process and are still seeing the downgrade error message, please open a bug report.