New threads stuck on loading (spinning grey box)

Resolved 💬 5 comments Opened Feb 17, 2026 by chawlaaditya Closed Feb 24, 2026
💡 Likely answer: A maintainer (github-actions[bot], contributor) responded on this thread — see the highlighted reply below.

What version of the Codex App are you using (From “About Codex” dialog)?

26.212.1823 (661)

What subscription do you have?

Plus

What platform is your computer?

Darwin 25.3.0 arm64 arm

What issue are you seeing?

Old chats are not loading, new threads do not work (any message sent leads to a spinning grey box).

What steps can reproduce the bug?

Try a new chat message or load previous threads.

What is the expected behavior?

_No response_

Additional information

_No response_

View original on GitHub ↗

5 Comments

github-actions[bot] contributor · 6 months ago

Potential duplicates detected. Please review them and close your issue if it is a duplicate.

  • #10786
  • #10676
  • #10640
  • #11902
  • #11000

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etraut-openai contributor · 6 months ago

Thanks for the bug report. I'm guessing that there's some corrupted state on your machine. Try this: temporarily rename the ~/.codex directory to something else, then restart the app. You'll need to log in again, and all of your threads will be gone, but I want to see if you're now able to create new threads.

chawlaaditya · 6 months ago

@etraut-openai Thank you, that did it. I am able to create new threads. I renamed ~/.codex to ~/.codex2 and a new blank ~/.codex directory was created. Any way now to restore the threads?

etraut-openai contributor · 6 months ago

OK, good to hear. Let's see if it was the thread data or something else that caused the problem. You can find all of the threads in ~/.codex/sesssions. We also recently added a small db that tracks metadata about your sessions (for improved performance of lookups). That's located in the ~/.codex/sqlite directory. Try copying those two directories from codex2 to codex.

etraut-openai contributor · 6 months ago

Closing because of lack of response.