When using Codex, I encountered a problem where I needed to verify my identity via Trusted Access for Cyber. I uploaded my ID card, but I couldn't get through.

I've researched the agent, but it didn't address any vulnerabilities, which is very confusing. I've also been actively cooperating with the authentication process, but your verification procedure definitely has problems; using a German ID card simply fails the verification. I ensure my photos are clear, not expired, and are from the listed countries.
thread ID 019c332e-15c6-7cc1-af32-568f6e934b68
Session: 019c332e-15c6-7cc1-af32-568f6e934b68