Being downgraded to 5.2 | 019c6d28-add7-7b81-a15e-4fe448661006

Resolved 💬 2 comments Opened Feb 18, 2026 by saleweaver Closed Feb 18, 2026
💡 Likely answer: A maintainer (github-actions[bot], contributor) responded on this thread — see the highlighted reply below.

I'm being downgraded to 5.2 and get the prompt below. I'm a PRO user, my organization is ID verified since months. I also verified again with cyber, but get a "your ID couldn't be verified or you're not eligable" error. What is happening? Can I please use the products I've paid for - never did anything remotely wrong.

<img width="266" height="88" alt="Image" src="https://github.com/user-attachments/assets/c1efdde0-d0b1-4cae-9152-a17365af10be" />

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2 Comments

github-actions[bot] contributor · 6 months ago

Potential duplicates detected. Please review them and close your issue if it is a duplicate.

  • #12168
  • #12158
  • #12160
  • #12155
  • #12159

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saleweaver contributor · 6 months ago

uploaded my ID 10 times, then suddenly it jumped from not eligable to you're verified without further intervention.