Plus membership not detected

Resolved 💬 4 comments Opened Feb 25, 2026 by javierheisecke-consultr Closed Feb 25, 2026
💡 Likely answer: A maintainer (github-actions[bot], contributor) responded on this thread — see the highlighted reply below.

What version of the Codex App are you using (From “About Codex” dialog)?

26.224.1209 (697)

What subscription do you have?

Plus

What platform is your computer?

Darwin 25.0.0 arm64 arm

What issue are you seeing?

I run into "You’re out of Codex messages" and I'm prompted to upgrade to plus even though I already have it.

<img width="757" height="90" alt="Image" src="https://github.com/user-attachments/assets/c5c18652-52c8-422c-ae32-4fb35c1c4c85" />

<img width="414" height="349" alt="Image" src="https://github.com/user-attachments/assets/944b7510-6040-4544-8560-576910997340" />

What steps can reproduce the bug?

  1. Subscribe to Plus
  2. Sign into Codex
  3. Membership is not detected

What is the expected behavior?

Membership should be detected

Additional information

_No response_

View original on GitHub ↗

4 Comments

github-actions[bot] contributor · 6 months ago

Potential duplicates detected. Please review them and close your issue if it is a duplicate.

  • ##12708

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etraut-openai contributor · 6 months ago

Please use the /feedback command to upload your logs, then post the thread ID here.

javierheisecke-consultr · 6 months ago

@etraut-openai here you have it: bf8f02ed-84a1-4fcc-95f3-cfc8bb9116c1

javierheisecke-consultr · 6 months ago

the same thing happened to me https://github.com/openai/codex/issues/12708. oops...
signed in with the wrong account