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Codex Issues / #13519

Codex app keep reconnection

Open 💬 11 comments Opened Mar 5, 2026 by aymenmerabta5
💡 Likely answer: A maintainer (github-actions[bot], contributor) responded on this thread — see the highlighted reply below.

What version of the Codex App are you using (From “About Codex” dialog)?

The first version of codex app on windows

What subscription do you have?

Business

What platform is your computer?

Windows 11 x64

What issue are you seeing?

<img width="943" height="530" alt="Image" src="https://github.com/user-attachments/assets/67257785-b28d-493f-82d8-905b7b044612" />

This is the problem it keeps happening it makes developement slow, "stream disconnected before completion: An error occurred while processing your request. You can retry your request, or contact us through our help center at help.openai.com if the error persists. Please include the request ID 60ce5458-4dfd-4761-ac8b-e89f28b79e2c in your message.
" please fix it as soon as posssible and thanks team

What steps can reproduce the bug?

Just use codex app and the bug will appear

What is the expected behavior?

stream disconnected before completion: An error occurred while processing your request. You can retry your request, or contact us through our help center at help.openai.com if the error persists. Please include the request ID 60ce5458-4dfd-4761-ac8b-e89f28b79e2c in your message.

Additional information

_No response_

View original on GitHub ↗

11 Comments

github-actions[bot] contributor · 4 months ago

Potential duplicates detected. Please review them and close your issue if it is a duplicate.

  • #11983
  • #12458
  • #11681
  • #11680

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gsanpark · 4 months ago

Also happening on Mac OS Tahoe 26.3 + VS code Extension

stream disconnected before completion: An error occurred while processing your request. You can retry your request, or contact us through our help center at help.openai.com if the error persists. Please include the request ID 53e4dadc-c5e0-46ea-ae4a-bb6bb21cd68e in your message.
bobbydd021-code · 4 months ago

Same here, Mac OS Tahoe Codex App

etraut-openai contributor · 4 months ago

If you see this, please use the /feedback slash command to upload your logs and session details, then post the thread ID here. That will allow me to look up your logs and diagnose further.

gsanpark · 4 months ago
If you see this, please use the /feedback slash command to upload your logs and session details, then post the thread ID here. That will allow me to look up your logs and diagnose further.

Sent the feedback (019cbb6f-cf65-7620-ac25-87f8ed844694)

etraut-openai contributor · 4 months ago

@gsanpark, that's not a thread ID. It's a request ID. Sorry for the confusion. The thread ID is a GUID that represents the thread on your machine. It's also used when you upload the thread using /feedback.

s0118-yu · 4 months ago

The plugin codex in Cursor on Mac OS 18 is also very slow, and it keeps getting stuck in the Reconnecting state, and a question needs to be thought about for more than 10 minutes.

<img width="572" height="90" alt="Image" src="https://github.com/user-attachments/assets/1c6c1aeb-48f6-42b4-bc0e-6929f6beb892" />

skoh5 · 4 months ago

The same issue occurs. The session value confirmed in status command is "019cbbc3-66e4-7883-820b-ad7f4c2889f7".

youchengchao · 4 months ago

Is this issue because the extension is designed to create a .sock file in the system temperary folder /tmp?
I think the extension try to create a .sock file under /tmp/codex-ipc folder?

nv186000 · 4 months ago

I also have same issue on a Windows machine . Feedback 019cd7a1-bbef-7353-a7c6-f9fad30e4bc6 uploaded

<img width="648" height="328" alt="Image" src="https://github.com/user-attachments/assets/5fa292a0-bcdf-4ec1-8cf3-b220e2e76471" />

flkrnr · 4 months ago

same here, MacOS Tahoe 26.2 (25C56), Codex App Version 26.305.950 (863)