Reconnecting... 3/5 (13s • esc to interrupt) └ Stream disconnected before completion: error sending request for url (https://chatgpt.com/backend-api/codex/responses)
What version of the Codex App are you using (From “About Codex” dialog)?
Version 26.305.950 (863)
What subscription do you have?
Pro
What platform is your computer?
Darwin 25.4.0 arm64 arm
What issue are you seeing?
It’s been really disruptive. The message itself doesn’t give me much to go on, so I’m left not knowing whether there’s something I’m supposed to do differently, whether the service is partially down, or whether I just need to wait and try again.
What makes this more frustrating is that the status page often shows everything as operational, while Codex can still be unusable for several minutes or even up to an hour. Sometimes starting a new thread helps, but that’s a pretty rough workaround when I’m already deep into a thread with a lot of context and partially completed work.
I’d really appreciate either better reliability here or a more informative error message that makes it clearer what’s going on and what I’m meant to do next.
ID: 019cc669-91a7-7fe3-a69e-5c7a79f69ccf
What steps can reproduce the bug?
No steps, it just fails randomly.
What is the expected behavior?
_No response_
Additional information
_No response_
4 Comments
Potential duplicates detected. Please review them and close your issue if it is a duplicate.
Powered by Codex Action
Thanks for reporting. Unfortunately, I can't find your thread ID in our database. That means either you didn't use
/feedbackto upload it or the upload failed. This can happen if there are connectivity issues.Based on the symptoms you're describing, this sounds like a basic network connectivity issue. When we dig into these issues, we often find that it's either a flaky network connection, local software (VPN, proxy, firewall, or AV) that is interfering with network connectivity, or corporate network software.
We're working on building better network diagnostics into the
/feedbackcommand to help users self-diagnose issues like this.I'm going to close this issue because there's nothing more I can investigate without logs.
Feedback uploaded: 019cc72e-c1aa-7ed2-b551-4672f65c4030
I am not using VPN. I do use private relay from iCloud, next time this happens I'll try to turn that off temporarily to see if that's the culprit.
Other services and AI continue to work, including the ChatGPT Mac app.
Some people say that signing out and signing in resolves some issues too - which would also indicate something on your end, no?
I ended up having to sign up for Cursor because it was blocking me to that extent - super frustrating experience.
I also have same issue on a Windows machine . Feedback 019cd7a1-bbef-7353-a7c6-f9fad30e4bc6 uploaded
<img width="648" height="328" alt="Image" src="https://github.com/user-attachments/assets/fcf880d3-92cb-4422-a5e7-faea3782abd9" />