Weekly Pro Sub Gone in a Day!

Resolved 💬 1 comment Opened Mar 9, 2026 by TheCrypDough Closed Mar 9, 2026
Thanks for reporting the problem. I thought we had fixed this problem and put it to bed, but it sounds like there's still some issue. Apologies. We'll try to get to the bottom of it quickly. To help us out, could I get user IDs from a few of you who are seeing this? That will help us accelerate our investigation. To get your user ID, go to https://chatgpt.com/codex, click on icon in the upper right corner to display the profile menu, then click on the top menu item. This will copy your user ID to the clipboard. It should look like "user-<random string>". Post that below so we can directly look up your account.

_Originally posted by @etraut-openai in #13568_

MY USER ID: user-ZzNurVs6tWpaPXTBvTvX4YLM

I need something done about this!

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