Codex CLI stuck at "thinking", `/status` shows "Limits: data not available yet" and account tier is "Unknown" after successful ChatGPT login (WSL)

Resolved 💬 2 comments Opened Mar 11, 2026 by Greatwestking Closed Mar 11, 2026

💡 Likely answer: A maintainer (github-actions[bot], contributor) responded on this thread — see the highlighted reply below.

What version of Codex CLI is running?

codex-cli 0.114.0

What subscription do you have?

plus

Which model were you using?

gpt-5.4

What platform is your computer?

Microsoft Windows NT 10.0.22000.0 x64

What terminal emulator and version are you using (if applicable)?

wsl

What issue are you seeing?

Codex CLI authenticates successfully but fails to load entitlement/limits metadata, leaving prompts stuck in thinking.

╭─────────────────────────────────────────────────────────────────╮
│ >_ OpenAI Codex (v0.114.0)
│
│ Visit https://chatgpt.com/codex/settings/usage for up-to-date
│ information on rate limits and credits
│
│ Model: gpt-5.4 (reasoning none, summaries auto)
│ Directory: ~
│ Permissions: Custom (workspace-write, on-request)
│ Agents.md: <none>
│ Account: me@mymail.com (Unknown)
│ Collaboration mode: Default
│
│ Limits: data not available yet
╰─────────────────────────────────────────────────────────────────╯

It seems that account tier or limits metadata is not properly resolved or returned after successful login.
This makes Codex CLI unusable in practice, as prompts remain stuck in "thinking" and never complete.

What steps can reproduce the bug?

The issue occurs consistently after login and can be reproduced in every new session.

What is the expected behavior?

at least the /status will show:
│ Account: me@mymail.com (Plus)

Additional information

_No response_

View original on GitHub ↗

2 Comments

github-actions[bot] contributor · 5 months ago

Potential duplicates detected. Please review them and close your issue if it is a duplicate.

#14059
#14306

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Greatwestking · 5 months ago

Potential duplicates detected. Please review them and close your issue if it is a duplicate. Limits: data not available yet + huge quota drain #14059 {"detail":"The 'gpt-5.3-codex' model is not supported when using Codex with a ChatGPT account."} #14306 _Powered by Codex Action_

This issue seems different from #14059. In my case, there is no abnormal quota drain. In fact, there appears to be no usage at all.
Prompts remain stuck in the "thinking" state indefinitely and never complete.

Additionally, /status continuously shows:

Account tier as "Unknown"
Limits as "data not available yet"

This suggests the request/session may not be completing or account entitlement metadata is not being properly resolved, rather than quota being consumed too quickly.