Codex App on Windows intermittently redirects active threads to the "New Thread" page
Open 💬 5 comments Opened Mar 11, 2026 by xujialiang123
💡 Likely answer: A maintainer (github-actions[bot], contributor)
responded on this thread — see the highlighted reply below.
What version of the Codex App are you using (From “About Codex” dialog)?
GPT5.4
What subscription do you have?
GPT bussiness
What platform is your computer?
Microsoft Windows NT 10.0.26200.0 x64
What issue are you seeing?
When I use the Codex App on Windows and open a new thread, the app intermittently jumps back to the "Create New Thread" page every few seconds.
This happens not only during normal chatting, but also while the thread is actively running Computer Use. Because of this, Computer Use keeps seeing the Codex "New Thread" page instead of staying on the current task screen, which makes the feature unusable.
What steps can reproduce the bug?
- Open the Codex App on Windows.
- Create and enter a new thread.
- Start using the thread normally, or start a Computer Use task.
- Wait a few seconds.
- The app intermittently redirects to the "Create New Thread" page.
What is the expected behavior?
The app should stay on the currently opened thread and should not navigate away unless I explicitly create a new thread.
Additional information
I have already tried turning off my VPN and reinstalling the Codex App, but the issue still persists.
5 Comments
Potential duplicates detected. Please review them and close your issue if it is a duplicate.
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I had a very similar experience this morning after using app successfully yesterday. Main difference in my case was that I switched to use WSL (Ubuntu) to resolve a different issue this morning. I noticed this issue ( redirects to the "Create New Thread" page) immediately after that switch. I reverted back to use Powershell and the issue is no longer present.
Same issue for me. In my case I was set to Powershell and the UI kept resetting because the Terminal panel kept throwing:
I managed to get into settings fast enough to switch to Command Prompt and error went away.
I'm seeing this as well - I was seeing the issue intermittently on a couple of threads and rebooted my machine. Now it happens instantly on every thread and also on the settings menu. Occasionally I can get to the settings fast enough to bring up the setting page but then it will immediately go back to the new thread page.
Is there a way to edit the settings outside the UI?
yup. this bug is real.
What version of the Codex App are you using (From “About Codex” dialog)?
26.409.20454
What subscription do you have?
200usd
Microsoft Windows NT 10.0.22631.0 x64
What issue are you seeing?
The Windows app occasionally navigates away from the active conversation and opens a brand-new thread while the current thread is still generating. This happens without any intentional mouse or keyboard input from me.
What steps can reproduce the bug?
Open the Codex app on Windows.
Open an existing thread.
Send a prompt and wait for the model to start generating.
Keep the app un/focused on that active thread.
Intermittently, the UI switches to a new blank thread on its own.