Can't start chat nor select model

Resolved 💬 8 comments Opened Mar 16, 2026 by ArturCot Closed Mar 17, 2026
💡 Likely answer: A maintainer (github-actions[bot], contributor) responded on this thread — see the highlighted reply below.

What version of the Codex App are you using (From “About Codex” dialog)?

26.311.21342 (993)

What subscription do you have?

Plus

What platform is your computer?

Darwin 25.3.0 arm64 arm

What issue are you seeing?

When I open the app and try to select a model, it remains stuck on the current configuration. Even if I try choosing different models or thinking times, nothing changes and it always stays the same:

<img width="791" height="149" alt="Image" src="https://github.com/user-attachments/assets/391e35a6-7b84-42a1-9f88-ed1656033d18" />

Also, if I try starting a conversation with this configuration, an "Error starting this conversation" will appear.

<img width="1422" height="948" alt="Image" src="https://github.com/user-attachments/assets/c86c5696-385b-4860-8aba-f46f009b72dd" />

What steps can reproduce the bug?

Open app, try selecting model or thinking time, or trying to send a message.

What is the expected behavior?

_No response_

Additional information

_No response_

View original on GitHub ↗

8 Comments

github-actions[bot] contributor · 4 months ago

Potential duplicates detected. Please review them and close your issue if it is a duplicate.

  • #14008
  • #14455
  • #14396

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venciki · 4 months ago

i also have the same question

clawlyx · 4 months ago

I have the exact same issue

rbxrootx · 4 months ago

Same problem.

necrogoru · 4 months ago

Same here

hetoll · 4 months ago

Check if you have errors in the .codex/config.toml file.

Settings -> Configuration -> see if any error notifications

Fixing that made it work again.

cproy · 4 months ago

The fix by @hetoll worked for me. My old ollama configuration looks like it became incompatible

ArturCot · 4 months ago

Thank you @hetoll , had an error also related to ollama, fixed it quickly and now it works well