Sub Plan cycle doesn't sync with the payment cycle
What issue are you seeing?
Basically i downgraded from pro to plus and this occured april 4 (when i upgraded to pro last month), which is my monthly cycle but my weekly usage show i have 0% available till april 8, because my original plan plan was monthly synced to 8 april. The issue here is that the scaling/downgrading of the usage isn't consistent. Because when i upgraded to pro, the usage i used during plus was subtracted from the pro plan, but now i am not getting back that usage when i downgraded again. I was also thinking about upgrading but what if that 0% now also downgrades the pro to 0% for the week. So basically i have been not given 4 days of previous sub or 4 days of current plus sub.
What steps can reproduce the bug?
Upgrade to pro plan during the month of an active plus sub scription, the subscription will not sync towards your monthly payment cycle of the usage.
What is the expected behavior?
If you want to sync the plan cycle to the same monthly billing -> subtract days that user has actually already lost, given he already paid for the plus sub as well + no need to subtract usage as you aren't reimbursing user for the previous sub, but just giving him back what he didnt' use.
2 Comments
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What is happening is that basically while you get your limits taken off when you upgrade to pro from the plus sub, the monthly sync remains that of the original sub while the now new cycle of payment becomes of when you actually upgraded to pro, so the sub weekly reset and sub upgrade aren't in sync anymore.