Business workspace account reports no usage, but receiving "You've hit your usage limit"

Resolved 💬 5 comments Opened Apr 6, 2026 by pchu2018 Closed Aug 5, 2026

💡 Likely answer: A maintainer (github-actions[bot], contributor) responded on this thread — see the highlighted reply below.

What version of Codex CLI is running?

codex-cli 0.118.0

What subscription do you have?

business

Which model were you using?

gpt-5.4

What platform is your computer?

Darwin 24.6.0 arm64 arm

What terminal emulator and version are you using (if applicable)?

_No response_

What issue are you seeing?

Logged into business workspace and have not executed any commands this week (or ever)-- usage data in settings show no usage for past 30 days.

However upon trying to send my first prompt am receiving this message in the CLI:
You've hit your usage limit. To get more access now, send a request to your admin or try again at Apr 12th, 2026 3:31 PM.

Similarly when trying to use the Codex App, I see
You’ve reached your workspace spend cap

The /status command in the CLI also shows limits: data not available yet.

What steps can reproduce the bug?

Uploaded thread: 019d6397-33e1-76f2-86a9-8bb2138ac211

Open codex via cli
Have also attempted logging out and logging back in (making sure I am in the business workspace and not personal, although personal also is supposed to have 9% usage remaining).

What is the expected behavior?

_No response_

Additional information

_No response_

View original on GitHub ↗

5 Comments

github-actions[bot] contributor · 4 months ago

Potential duplicates detected. Please review them and close your issue if it is a duplicate.

#16909
#16847
#16592

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pchu2018 · 4 months ago

resolved by having admin switch seat from codex to chatgpt.

Nikola-Milovic · 4 months ago

@pchu2018 That is not the solution, Codex seat is pay per use, meaning, it's "unlimited". So it's completely different from the limited ChatGPT seat

richardgetz · 4 months ago

I believe this is related. I received this response on a GitHub PR review.

Codex usage limits have been reached for code reviews. Please check with the admins of this repo to increase the limits by adding credits. Credits must be used to enable repository wide code reviews.

I have 70% weekly usage remaining and 94% 5 hour usage remaining. On a business account.

richardgetz · 4 months ago

I believe this is related. I received this response on a GitHub PR review. > Codex usage limits have been reached for code reviews. Please check with the admins of this repo to increase the limits by adding credits. > Credits must be used to enable repository wide code reviews. I have 70% weekly usage remaining and 94% 5 hour usage remaining. On a business account.

Next PR worked without issue fwiw