Upgraded from Plus to Pro, and now Codex won't start

Open 💬 3 comments Opened Apr 14, 2026 by retrocoderz

What version of the Codex App are you using (From “About Codex” dialog)?

Latest

What subscription do you have?

ChatGPT-Pro

What platform is your computer?

Windows

What issue are you seeing?

Codex won't start. Double-click it and it immediately closes (app window doesnt event load)

What steps can reproduce the bug?

Upgraded from Plus to Pro while Codex was running.
Closed Codex.
Tried to start Codex and it won't start.
Tried logging out from web, and still see the same issue

What is the expected behavior?

Codex starts

Additional information

_No response_

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