Payment bug
Resolved 💬 2 comments Opened Apr 16, 2026 by baohappy02 Closed Apr 16, 2026
💡 Likely answer: A maintainer (github-actions[bot], contributor)
responded on this thread — see the highlighted reply below.
What version of the Codex App are you using (From “About Codex” dialog)?
26.409.20454
What subscription do you have?
Pro
What platform is your computer?
Darwin 25.4.0 arm64 arm
What issue are you seeing?
I already make the payment for pro plan, got the usage show on the web, but in the codex cli, its said I have 0, need to upgrade to plus or pro. Need it fixed asap or refund pls, I need it right now, not later, thank you, if you not bot.
<img width="992" height="1652" alt="Image" src="https://github.com/user-attachments/assets/e2cc25d8-b30b-479a-b5f0-c2c3b2944434" />
<img width="886" height="981" alt="Image" src="https://github.com/user-attachments/assets/e4102692-b134-411f-8ce5-22a9496d245d" />
What steps can reproduce the bug?
Bought the pro plan then use it, and you can not
What is the expected behavior?
Have usage
Additional information
_No response_
2 Comments
Potential duplicates detected. Please review them and close your issue if it is a duplicate.
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No, the bug still there, when I prompt, it block me and request me to upgrade
<img width="1644" height="320" alt="Image" src="https://github.com/user-attachments/assets/9bf61092-2258-4a8c-858c-b7c66c2cb184" />