Payment bug

Resolved 💬 1 comment Opened Apr 16, 2026 by baohappy02 Closed Apr 16, 2026

What version of the Codex App are you using (From “About Codex” dialog)?

26.409.20454

What subscription do you have?

Pro

What platform is your computer?

Darwin 25.4.0 arm64 arm

What issue are you seeing?

I already make the payment for pro plan, got the usage show on the web, but in the codex cli, its said I have 0, need to upgrade to plus or pro. Need it fixed asap or refund pls, I need it right now, not later, thank you, if you not bot.

<img width="992" height="1652" alt="Image" src="https://github.com/user-attachments/assets/42c61293-c92c-48a3-bf75-311902e9fcc8" />

<img width="1563" height="284" alt="Image" src="https://github.com/user-attachments/assets/1e2789b8-50e1-4404-9579-40f6539d6d22" />

What steps can reproduce the bug?

Bought the pro plan then start prompt, and you can not

What is the expected behavior?

it can prompt

Additional information

_No response_

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