Codex app on macOS shows 'Computer Use plugin unavailable'
Open 💬 40 comments Opened Apr 17, 2026 by hhushhas
Edit (Workaround, for people landing here)
Potential local workaround that may help some users while waiting for an official fix:
- Ensure
features.apps = truein~/.codex/config.toml. - If logs show missing
computer-use@openai-bundled, repair the cache path under~/.codex/plugins/cache/openai-bundled/computer-useso it points to the bundled plugin at/Applications/Codex.app/Contents/Resources/plugins/openai-bundled/plugins/computer-use. - Install/launch the helper app once from the bundle into
~/Applications/Codex Computer Use.app. - Confirm helper registration with:
defaults read com.openai.sky.CUAService.
This is a user-side workaround, not an official root-cause fix.
Region note: Computer Use is currently unavailable at launch in EEA/UK/Switzerland.
Summary
Codex app on macOS shows Computer Use plugin unavailable in Settings, and searching computer use in Plugins returns no results.
Environment
- Codex CLI:
0.121.0 - Codex app:
26.415.21839 - macOS:
26.4.1 - Region: outside UK/EEA/Switzerland
- Auth method: ChatGPT
What I expected
Computer Use should be available or installable.
What happened
Settings > Computer useshows:Computer Use plugin unavailablePluginssearch forcomputer useshows no results
Diagnostics
- Bundled plugin files exist inside the app at:
/Applications/Codex.app/Contents/Resources/plugins/openai-bundled/plugins/computer-use
- Codex log showed:
failed to load plugin: plugin is not installed plugin="computer-use@openai-bundled" path=/Users/macmini/.codex/plugins/cache/openai-bundled/computer-use
- The local config has:
features.plugins = trueplugins."computer-use@openai-bundled".enabled = true
- I enabled
features.apps = true
- I repaired the missing cache path manually and confirmed:
- plugin metadata exists
- bundled helper binary runs
- helper app was manually installed and registered as
com.openai.sky.CUAService
- Even after restart, the Codex app still shows
Computer Use plugin unavailable
Additional notes
- The synced plugin marketplace shown in the Plugins browser does not appear to include
computer-use, so browser search returning nothing may be expected. - The settings page still fails to recognize the bundled Computer Use plugin/helper.
Repro steps
- Open Codex app on macOS
- Go to
Settings > Computer use - Observe
Computer Use plugin unavailable - Go to
Plugins - Search
computer use - Observe
No plugins found
Relevant paths
/Users/macmini/.codex/config.toml/Users/macmini/.codex/log/codex-tui.log/Applications/Codex.app/Contents/Resources/plugins/openai-bundled/plugins/computer-use/Users/macmini/Applications/Codex Computer Use.app
40 Comments
Same here
Same here.
Same here
same here, windows
Same here :
same
same
same
same
same
Hi!
Right now, it isn’t available worldwide.
It will be rolled out soon in the EU and the UK.
More here: https://openai.com/index/codex-for-almost-everything/
Hope that helps.
@HakkaOfDev I am not in EU/UK and I still have the same issue.
Version 26.415.21839 (1763)
I'm in MENA and i have the same issue
Same thing here in the UAE
Potential workaround / local repair that may help others hitting this:
On my machine, Codex was logging:
failed to load plugin: plugin is not installed plugin="computer-use@openai-bundled" path=/Users/.../.codex/plugins/cache/openai-bundled/computer-useWhat I found:
/Applications/Codex.app/Contents/Resources/plugins/openai-bundled/plugins/computer-use~/.codex/plugins/cache/openai-bundled/computer-usewas missingCodex Computer Use.appalso was not registered locallyWhat I did locally:
features.apps = truein~/.codex/config.toml~/.codex/plugins/cache/openai-bundled/computer-use~/Applications/Codex Computer Use.appdefaults read com.openai.sky.CUAServiceRelevant paths:
/Users/<you>/.codex/config.toml/Users/<you>/.codex/log/codex-tui.log/Applications/Codex.app/Contents/Resources/plugins/openai-bundled/plugins/computer-use~/Applications/Codex Computer Use.appI’m sharing this mainly so the team has the exact workaround/debug trail we used locally. This may be a useful clue even if the real fix belongs in Codex itself.
@HakkaOfDev I'm in Tajikistan bro, its still not working.
Version 26.415.30602 (1773)
Easiest "fix" for me was to quit Codex app, delete
~/.codexentirely, then run Codex again. You'll lose local config but I haven't used Codex for much so it wasn't an issue for me.I believe the problem was I had Codex CLI installed before installing the Codex app.
The local workaround worked for me, thank you! 🙏
same
same
paste this GitHub url into codex it will fix it self.
this, thank you
This worked for me!
❌ For me, the issue was probably that
Codexwas installed on an external SSD.✅ Fixed it by going into
Codex.app/Contents/Resources/plugins/openai-bundled/plugins/computer-useand copying theCodex Computer Use.appintoApplications.This! worked for me:
Then open the
Codex Computer Useapp from the applications (double clicked).I can confirm a related variant of this on macOS
26.4.1with Codex app26.415.40636.What makes this especially confusing is that the UI and backend behavior disagree:
Settings > Computer usestill showsComputer Use plugin unavailableWhat I tried locally:
features.apps = truefeatures.plugins = trueplugins."computer-use@openai-bundled".enabled = true~/.codex/plugins/cache/openai-bundled/computer-useso it points at/Applications/Codex.app/Contents/Resources/plugins/openai-bundled/plugins/computer-useAfter that:
SkyComputerUseServicewas able to rundefaults read com.openai.sky.CUAServicereturned a domain)SkyComputerUseService202But end-to-end behavior is still inconsistent:
Bad responsein Codex.open Safari and visit https://example.com) did not open anything.Settings > Computer usecontinued to showplugin unavailablethe entire time.So from the user side this does not look like a simple "plugin missing" problem anymore. It looks more like:
In other words, the system can be in a state where Computer Use is partially functional while the app still claims it is unavailable.
If maintainers want, I can provide the exact local config state and the relevant
SkyComputerUseServicelog snippets showing TCC activity and the successful HTTP202response.Worked for me!
After recent codex app update issue still persist
For me none of the above worked but then I literally sent an agent to fix it and it worked lol. Send your gpt 5.5 xhigh agent to fix this for you ❤️
Issue still there Mac OS: Codex Version 26.422.62136 (2180)
macos 26.4 系统下,遇到过同样问题,最后发现彻底关闭Codex APP,然后开启系统全局代理,然后再打开Codex APP,再进入Computer Use菜单就可以了(如图),估计是首次配置这个插件需要联网,使用合适的网络就可以解决。
<img width="2530" height="956" alt="Image" src="https://github.com/user-attachments/assets/d31d4310-016e-4560-b850-66fea080f33a" />
It is not bundled in 'Codex-latest-x64.dmg' - it only exists in 'Codex.dmg' which only has the arm64 plugin binary. Seems like a build issue.
I am sorry, but why EU still cannot access to Computer Use ??!
Why is that ?
I had computer use and now it's gone.
I am seeing this again after a Codex Desktop update, and I have a clean reproduction that rules out a stale local marketplace override.
Environment:
What I verified:
The app bundle still contains Computer Use:
But the generated runtime marketplace omits it:
I then removed the persisted
[marketplaces.openai-bundled]config stanza and moved the generated bundled marketplace cache aside. After fully restarting Codex Desktop, Codex recreated the marketplace by itself, but still only with:Fresh log after restart:
So this does not look like only stale local config/cache. The Desktop runtime marketplace generation is filtering out
computer-useeven though the app bundle includes it.Also repeatedly present in the same startup logs:
this is a codex server features gate issue, i got this working by using a proxy server created in Southeast Asia location =>
1, run this on your mac
ssh -N -D 127.0.0.1:7890 ubuntu_user@Proxy_ip2, modify config.toml
3, restart codex -> BOOM, i am able to see all the features like Pet, Computer use, browser use, automation, plugin...
Three commands usually surface the actual cause for this exact error:
codex mcp list
ls -la ~/.codex/plugins/cache/openai-bundled/computer-use/*/.mcp.json
printenv | grep -i codex
The third one matters more than people expect: if you have an old shell rc
that exported a different CODEX_HOME, the runtime that's responding to text
is a different runtime than the one that owns the Computer Use plugin.
I documented the six real causes that produce this error (plugin cache
miss, TCC bundle-ID mismatch, route fallback inheritance, child-process
Apple Events posture, multiple Codex homes, session reuse) at:
https://igorganapolsky.github.io/openclaw-mac-ai-workstation-setup/troubleshooting.html
There's also a free read-only script in the repo that bundles all the
checks with secret redaction. Run it, review the output, or paste into the
$19 quick read for a confirmed root cause.
A few comments here mention the same evidence chain: local plugin cache, generated bundled marketplace, app-bundle marketplace, helper app registration, and sometimes
CODEX_HOMEpointing at a different runtime.I published a read-only helper for that exact local evidence shape:
It does not copy raw logs. It summarizes enabled bundled plugins, cache paths, missing
.mcp.json/plugin.json, generated runtime marketplaces, optional app-bundle marketplace contents, Computer Use helper app install candidates,CODEX_HOMEmismatch, and unsupported feature flags.Release/schema:
This is not a workaround for the root bug, just a safer way to attach the local state that this thread has been collecting manually.
Same here
I can confirm a related macOS x64 packaging variant after reinstalling Codex Desktop.
Environment:
x86_6426.609.411140.140.0-alpha.2/Applications/Codex.app/Contents/MacOS/CodexisMach-O 64-bit executable x86_64What I checked:
Only contains:
Missing from the app bundle:
The bundled marketplace manifest also only lists
sites,browser,chrome, andlatex; it does not includecomputer-use.codex plugin list --marketplace openai-bundled --available --jsonshows only:browser@openai-bundledchrome@openai-bundledlatex@openai-bundledAttempting to install fails with:
I also applied the local config-side workaround from this issue:
But since the app bundle itself does not contain the
computer-useplugin payload orCodex Computer Use.app, the cache/helper workaround cannot be completed on this machine.This seems consistent with the earlier comment that the x64 DMG/build may not bundle the Computer Use payload.