[Bug] Computer Use plugin remains "unavailable" on macOS Intel (x86_64) despite MCP server showing as enabled and latest Intel build
Describe the bug
On a fresh Intel Mac installation of the latest Codex Desktop App (Intel x86_64 build), the Computer Use plugin shows "Computer Use plugin unavailable" in Settings → 電腦使用 / Computer Use.
However, under Settings → MCP Servers, "computer-use" appears and is toggled ON.
The bundled plugin is missing from the expected location:
~/.codex/plugins/cache/openai-bundled/plugins/only containsbrowser-useandchromefolders./Applications/Codex.app/Contents/Resources/plugins/openai-bundled/plugins/also does not contain acomputer-usefolder.
Environment
- Hardware: MacBook Pro (16-inch, 2019) – 2.3 GHz 8-Core Intel Core i9, 32 GB 2667 MHz DDR4 RAM
- macOS: Sonoma 14.7.8
- Codex App: Latest Intel (x86_64) build (re-downloaded and reinstalled multiple times on 2026-04-17)
- Codex CLI: 0.121.0 (latest)
- Subscription: ChatGPT Pro / Plus (Computer Use should be available)
Steps to reproduce
- Install latest Intel build from https://chatgpt.com/codex/
- Open Codex App → Settings → Computer Use → shows "Computer Use plugin unavailable"
- Check Settings → MCP Servers → "computer-use" appears and can be toggled ON
- Check plugin cache folders →
computer-usefolder is missing - Attempt manual copy, config.toml edits,
rm -rf ~/.codex/plugins/cache/*, logout/login, full app reinstall → still the same result
Expected behavior
After installing the Intel build and enabling MCP "computer-use", the Computer Use plugin should become available (Install button appears) and allow granting Screen Recording + Accessibility permissions.
Actual behavior
Plugin stays permanently "unavailable". No Install button. Background Computer Use cannot be used.
Attempts already made (all failed)
- Multiple full reinstalls of Intel-specific build
- Manual
cp -Rof bundled plugins (folder doesn't exist) - Clean config.toml with
[plugins."computer-use@openai-bundled"] enabled = true - Logout / Login
rm -rf ~/.codex/plugins/cache/openai-bundledcodex features enable plugins- Force Quit + restart App after every change
Screenshots attached
- MCP Servers page showing "computer-use" enabled
- Computer Use page showing "plugin unavailable"
- Plugin cache folder contents
- System Information (macOS + hardware)
Additional context
This started immediately after the 2026-04-16 update that added Computer Use + official Intel Mac support. Apple Silicon users do not seem to have this issue.
Would be happy to provide
- Full app logs (
~/Library/Logs/com.openai.codex/) - Any other debug info requested by the team
Thank you!
24 Comments
Potential duplicates detected. Please review them and close your issue if it is a duplicate.
Powered by Codex Action
Same unavailable on my intel mac but not exactly duplicate with #18258 . In #18258 the Computer Use payload exists under openai-bundled/plugins/ path, which does NOT exist in the intel mac bundle. I can only assume that the Computer Use app for intel mac is not ready.
I can confirm this on another Intel Mac.
Environment:
Auth method: ChatGPT - apple
What I verified locally:
/Applications/Codex.app/Contents/MacOS/Codexis anx86_64binary/Applications/Codex.app/Contents/Resources/plugins/openai-bundled/pluginscontains only:browser-usechromecomputer-usefolder in the bundled plugins directorySo in my case this does not look like a permissions problem or a bad Apple Silicon install on Intel. It looks like the current Intel app bundle is missing the
computer-usebundled plugin entirely.If helpful, I can provide any additional local diagnostics you want me to collect.
I can confirm the same issue on another Intel Mac.
Environment:
Intel(R) Core(TM) i9-9880H CPU @ 2.30GHz)24G624)26.415.40636(1799)What I see locally:
/Applications/Codex.app/Contents/Resources/plugins/openai-bundled/pluginsonly contains:browser-usechromecomputer-usebundled plugin directory.codex features listshows:apps = trueplugins = trueremote_control = falsecom.openai.sky.CUAServiceis not registered on this machine.So this does not look like a simple local config issue on Intel. It looks more like the Intel app bundle is missing the
computer-useplugin payload entirely.Happy to provide logs from
~/Library/Logs/com.openai.codex/if that would help.I can confirm the same issue on another Intel Mac.
Environment:
25D2128)x86_6426.415.40636(1799)What I’m seeing:
x86_64) Mac, not Apple Silicon.If helpful, I can also provide additional diagnostics from this machine.
I can confirm the same issue on another Intel Mac.
Environment:
OS: macOS Tahoe 26.3.1 (25D771280a)
Arch: 2.3 GHz 8-Core Intel Core i9
Hardware: MacBook Pro (16-inch, 2019)
Codex app: 26.417.41555 (1858)
What I’m seeing:
Computer Use remains unavailable in the app.
This is on an Intel (x86_64) Mac, not Apple Silicon.
The report matches the other Intel confirmations here and suggests this is still affecting the Intel build specifically.
If helpful, I can also provide additional diagnostics from this machine.
After recent codex app update issue still persist
when will they fix it its such a bad experience
When will someone confirm, ah it doesn’t and will never work, and as Apple has now sunsetted intel development you must use some other tool for this part
Temporary workaround for the Intel Mac GUI rendering bug:
On my Intel Mac,
swiftshaderrenders correctly but is too slow to use. The first hardware-backed combo I found that rendered the brokenPluginspage correctly was:--disable-gpu-sandbox --use-angle=gl --disable-zero-copyI verified this by repeatedly relaunching the app and capturing the actual Codex window while switching to the broken
Pluginsview.What I tested:
--use-angle=metal: faster, but stale or incorrect repaints remained--use-angle=metal --disable-gpu-rasterization: still broken--use-angle=metal --disable-zero-copy: still broken--disable-gpu-sandbox --use-angle=swiftshader: visually correct, but very laggy--disable-gpu-sandbox --use-angle=gl: much better--disable-gpu-sandbox --use-angle=gl --disable-zero-copy: best fast workaround I foundI wrapped the app executable so every launch path uses:
--disable-gpu-sandbox --use-angle=gl --disable-zero-copyThis is only a workaround, not a real fix, but it made the Intel Mac GUI usable for me.
Thanks for sharing, looking forward to trying. Did you get the package from inside another source or?
On Sat, 25 Apr 2026, at 9:15 AM, Shrijit Srivastav wrote:
Ah sorry this is for plugin support not the computer use package ?
On Sat, 25 Apr 2026, at 9:29 AM, @.*** wrote:
Same problem on Intel macOS
I confirmed the same behavior on my Intel MacBook Pro 16-inch 2019.
Additional verification:
This appears to require an x86_64 or universal computer-use plugin/helper in the Intel Codex app bundle.
I can confirm this is still happening on another Intel Mac with a newer Codex build.
Environment:
MacBookPro11,3), Intel Core i7x86_6415.7.5(24G624)26.506.314212620/Applications/Codex.app/Contents/MacOS/CodexisMach-O 64-bit executable x86_64What I see in the app:
What I verified locally:
/Applications/Codex.app/Contents/Resources/plugins/openai-bundled/.agents/plugins/marketplace.jsononly lists:browser-usechromelatex-tectonic/Users/<user>/.codex/.tmp/bundled-marketplaces/openai-bundled/.agents/plugins/marketplace.jsonhas the same list./Applications/Codex.app/Contents/Resources/plugins/openai-bundled/plugins/has nocomputer-usedirectory./Users/<user>/.codex/plugins/cache/openai-bundled/only hasbrowser-useandchrome; nocomputer-usecache entry.This does not look like a Screen Recording / Accessibility permission issue or a slow-machine issue. The Intel app bundle/marketplace appears to omit the
computer-useplugin payload entirely.Adding another data point from a fresh reinstall.
Machine:
After deleting /Applications/Codex.app and reinstalling fresh, the bundled plugin directory still contains only:
No computer-use bundle exists under:
/Applications/Codex.app/Contents/Resources/plugins/openai-bundled/plugins
Also no matching computer/cua files are present under:
/Applications/Codex.app/Contents/Resources
Screen Recording and Accessibility permissions were already granted. The Codex settings UI shows the Computer use page and Chrome connected, but @Computer is not exposed as a usable tool in the thread.
This looks like the Intel x86_64 app bundle is still missing the computer-use plugin rather than a permissions or stale-install issue.
for me i have a black screen covering plugins and Skills!
For anyone trying to separate local setup problems from an actual Intel bundle issue, the useful split is:
If those paths have no
computer-use/CUA payload on x86_64, this is not something Screen Recording, Accessibility, cache clearing, orconfig.tomlcan repair. Those steps only matter after the plugin/helper payload exists.For a user-facing workaround checklist I would treat this as:
I keep a Mac AI-agent setup checklist here that may help users rule out the setup-layer causes before assuming this Intel bundle bug: https://igorganapolsky.github.io/openclaw-mac-ai-workstation-setup/troubleshooting.html
If someone wants a done-for-you Mac agent setup/audit rather than debugging permissions, bundles, and routing manually, I packaged that here: https://igorganapolsky.github.io/openclaw-mac-ai-workstation-setup/
UI glitch, resize the app, sometimes it shows up :)
Hit this exact failure shape on Intel — MCP server shows as enabled, plugin files exist, but Computer Use never becomes available. The piece that usually breaks Intel specifically is that SkyComputerUseClient is shipped arm64-only in the bundled plugin, so even though the marketplace add succeeds and the cache hydrates, the binary can't actually load on x86_64.
If
filedoesn't includex86_64, no reinstall will work — the client is arm64-only and you need either Rosetta + an x86_64-compatible launcher, or an x86_64 build.Full walkthrough of this and 5 other root causes (cache hydration, TCC bundle mismatch, OpenRouter fallback inheritance, child-process Apple Events posture, multiple Codex homes, session reuse): https://igorganapolsky.github.io/openclaw-mac-ai-workstation-setup/troubleshooting.html
Free script in the repo (
scripts/self-diagnose.mjs) bundles all six checks with secret redaction. $19 quick read on the same page names the root cause from your bundle.I can reproduce this on another Intel Mac.
Environment:
x86_6415.7.426.513.20950codex-cli 0.131.0-alpha.9Mach-O 64-bit executable x86_64Local findings:
/Applications/Codex.app/Contents/Resources/plugins/openai-bundled/plugins/contains only:browserchromelatexcomputer-useplugin in the app bundle.~/.codex/plugins/cache/openai-bundled/contains only:browser/0.1.0-alpha2chrome/0.1.7computer-useplugin.The generated bundled marketplace also excludes
computer-use:So this still appears to be a packaging/architecture issue on Intel macOS: the Intel build is not shipping
computer-use, and the app has no installablecomputer-use@openai-bundledplugin available.This is on a newer build than the original report, so the issue appears to still reproduce in
26.513.20950.I can reproduce this Appshot / Computer Use failure on an Intel Mac. This does not appear to be a permissions issue.
Environment:
Contents/Resources/native/sky.node: x86_64Observed behavior:
Unable to attach appshot.Failed to spawn managed Computer Use serviceAppshot capture settled ... status=failedLocal bundle inspection:
/Applications/Codex.app/Contents/Resources/plugins/openai-bundled/plugins/computer-useCodex Computer Use.appSkyComputerUseServiceCodex-latest-x64.dmg) also lacks thecomputer-useplugin.computer-use, butSkyComputerUseServiceis arm64-only and has minimum macOS 14.4, so it cannot run on this Intel/macOS 13 machine.Update feeds checked:
https://persistent.oaistatic.com/codex-app-prod/appcast.xmllists only arm64 app zip builds.https://persistent.oaistatic.com/codex-app-beta/appcast.xmlalso lists only darwin-arm64 app zip builds, including older 26.415.x builds.Conclusion:
For Intel/macOS 13 users, Appshot appears to be unavailable because the official x64 build does not ship a compatible Computer Use service. Please publish an x86_64 or universal
computer-use/SkyComputerUseServicecomponent, or update the UI/download compatibility messaging so Intel users do not get stuck on a permissions flow that cannot succeed.I can reproduce this on another Intel Mac, and it still appears unresolved on the current Codex Desktop build I have installed.
Environment:
x86_6426.623.70822Mach-O 64-bit executable x86_64codex-cli 0.142.4/Applications/Codex.app/Contents/Resources/native/sky.node:Mach-O 64-bit bundle x86_64Observed behavior:
锁屏操作fails with the toast:无法更新“锁定操作”设置.Local bundle/cache findings:
contains only:
There is no:
The generated bundled marketplace also does not list
computer-use; it only lists:User cache is also missing the service payload:
contains only:
Codex logs repeatedly show:
I also inspected the app main process code. The Locked Use toggle calls the expected installer under
~/.codex/computer-use/Codex Computer Use.app/.../Codex Computer Use Installer, but that app is never copied because the bundledcomputer-useplugin/payload is missing from this x86_64 build.So this still looks like an Intel/x86_64 packaging issue rather than a TCC/permissions/config problem. Reinstalling, reconnecting Chrome, restarting, and clearing local config do not create the missing
computer-usepayload.I can confirm that I am experiencing the same issue on an Intel Mac.
Environment
Mac model: MacBook Pro 16" (2019)
Processor: Intel
Architecture: x86_64
macOS version: macOS Sonoma 14.5
Codex app version/build: Codex 26.623.141536
Subscription: Plus
Observed behavior
Computer Use is unavailable in the Codex app.
There is no usable installation option for the Computer Use plugin.
The Intel Codex application bundle does not appear to contain the computer-use plugin or the required native service.
Updating macOS and reinstalling the latest Intel version of Codex did not resolve the issue.
This does not appear to be caused by Screen Recording or Accessibility permissions.
This seems consistent with the other reports indicating that the official Intel (x86_64) package does not include an Intel-compatible or universal Computer Use service.
Could the OpenAI team please confirm whether Computer Use is intended to support Intel Macs, and whether an x86_64 or universal build is planned?
Thank you.