macOS desktop shows "Computer Use plugin unavailable" even though bundled computer-use plugin exists

Open 💬 5 comments Opened Apr 21, 2026 by JOJOMRJ

Title: macOS desktop shows "Computer Use plugin unavailable" even though bundled computer-use plugin exists

Summary

On the Codex macOS desktop app, Settings -> Computer Use shows "Computer Use plugin unavailable".

However, the bundled Computer Use plugin files are already present inside the app bundle, so this does not appear to be a missing local installation.

Environment

  • Codex App: 26.417.41555
  • Codex CLI: 0.122.0-alpha.13
  • macOS: 15.6 (24G84)
  • Architecture: arm64 / Apple Silicon
  • Login: ChatGPT account
  • Region: China
  • HOME: /Users/jojo
  • CODEX_HOME: default ~/.codex
  • Note: path does not contain @

What I expected

Computer Use should be available, or at least installable / permission-requesting from the desktop app.

What happened

  • Settings -> Computer Use shows: Computer Use plugin unavailable
  • Restarting Codex does not help
  • Logging out and back in does not help
  • Enabling config flags does not help

Local evidence

The bundled plugin exists here:

  • /Applications/Codex.app/Contents/Resources/plugins/openai-bundled/plugins/computer-use

Helper bundle exists here:

  • /Applications/Codex.app/Contents/Resources/plugins/openai-bundled/plugins/computer-use/Codex Computer Use.app

Executable exists here:

  • /Applications/Codex.app/Contents/Resources/plugins/openai-bundled/plugins/computer-use/Codex Computer Use.app/Contents/MacOS/SkyComputerUseService

Relevant config

My ~/.codex/config.toml includes:

[features]
apps = true
plugins = true

[plugins."computer-use@openai-bundled"]
enabled = true

This did not change the behavior.

Relevant logs

Desktop app logs repeatedly show:

warning [BundledPluginsMarketplace] bundled_plugins_marketplace_resolve_failed errorMessage="Bundled plugins marketplace has no enabled plugins."

Example log file:

  • ~/Library/Logs/com.openai.codex/2026/04/21/codex-desktop-084a64fc-b152-460d-a665-884ac66fe3e8-18274-t0-i1-031853-0.log

Additional diagnostics

I checked the local state DB and found that remote_control_enrollments is empty:

  • ~/.codex/state_5.sqlite

This makes me suspect either:

  1. the bundled plugin is not being recognized/enabled by the desktop app, or
  2. my account is not receiving the server-side enrollment/enablement needed for Computer Use.

Steps to reproduce

  1. Install/open Codex desktop app on macOS
  2. Log in with ChatGPT account
  3. Open Settings -> Computer Use
  4. Observe Computer Use plugin unavailable

Notes

This seems similar to:

  • #18258
  • #18404
  • #18555

But in my case:

  • the machine is Apple Silicon
  • the plugin bundle exists locally
  • the home path does not contain @

Happy to provide more logs if useful.

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