Unable to upgrade from Go plan
Open 💬 3 comments Opened Apr 21, 2026 by sesmic
💡 Likely answer: A maintainer (etraut-openai, contributor)
responded on this thread — see the highlighted reply below.
What version of the Codex App are you using (From “About Codex” dialog)?
Version 26.417.41555 (1858)
What subscription do you have?
Go
What platform is your computer?
Darwin 25.4.0 arm64 arm
What issue are you seeing?
Unable to change plans. This is the Go Plan which was discounted in India.
What steps can reproduce the bug?
Uploaded thread: 019db0c8-75e9-7933-889d-af0a94d9c5fc
What is the expected behavior?
_No response_
Additional information
_No response_
3 Comments
Can you provide more details about the problem you're seeing? Did you receive an error message? Where did it appear, and what did it say?
@etraut-openai Payment error. Your card may be invalid or authentication may be needed.
any update on this? @etraut-openai