Google tag

What version of the Codex App are you using (From “About Codex” dialog)?

26.421.11020

What subscription do you have?

Pro

What platform is your computer?

Windows 11 + WSL2 WSL distro: Ubuntu-24.04

What issue are you seeing?

In Codex Desktop, under:

Configuration > Workspace Dependencies

Current version stays Not installed.

Clicking Diagnose and Reinstall does not fix it.

The app repeatedly logs:

• primary_runtime_install_failed
• Failed to list primary runtime archive

What steps can reproduce the bug?

1. Open Codex Desktop on Windows
2. Go to Configuration > Workspace Dependencies
3. Observe Current version: Not installed
4. Click Diagnose
5. Click Reinstall
6. The problem remains

What is the expected behavior?

Codex should install or detect the bundled workspace runtime successfully and show an installed current version.

Additional information

Environment details:

• WSL mode is enabled
• runCodexInWindowsSubsystemForLinux is enabled
• integratedTerminalShell is set to WSL
• Active workspace is currently on C: (/mnt/c/Git/GitHub)
• CODEX_HOME is currently Windows-backed (C:\Users\mee\.codex)

What I already checked:

• The runtime manifest URL is reachable from this machine
• The runtime archive URL is reachable from this machine
• The runtime archive itself is valid and can be listed with tar
• Restarting Codex does not help
• Diagnose always returns:
• bundleVersion=null
• installed=false
• problemCount=1
• Manually extracting the runtime archive into the app-local runtime folder did not make the app recognize it as installed

Possibly related issues:

• #18506
• #13762
• #17901
• #14461
• #13699