Codex App not even starting

Open 💬 8 comments Opened Apr 24, 2026 by chan27-2
💡 Likely answer: A maintainer (github-actions[bot], contributor) responded on this thread — see the highlighted reply below.

What version of the Codex App are you using (From “About Codex” dialog)?

Version 26.422.21637 (2056)

What subscription do you have?

Enterprise

What platform is your computer?

Darwin 25.2.0 arm64 arm

What issue are you seeing?

<img width="2560" height="1411" alt="Image" src="https://github.com/user-attachments/assets/88d6e6ef-de52-4cf1-83f3-504f6b5329b1" />

App just gets stuck here without opening.

What steps can reproduce the bug?

Install new codex for macOS and open the app

What is the expected behavior?

_No response_

Additional information

_No response_

View original on GitHub ↗

8 Comments

github-actions[bot] contributor · 2 months ago

Potential duplicates detected. Please review them and close your issue if it is a duplicate.

  • #19295
  • #19279
  • #19291

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qwertyforce · 2 months ago

I have the same issue, codex app is in some sort of an update loop, its trying to download something from the internet and then restarts

qwertyforce · 2 months ago

i think the latest version that works is 26.417.41555
https://persistent.oaistatic.com/codex-app-prod/Codex-darwin-arm64-26.417.41555.zip
but it autoupdates to the broken version
so, dont close the windows or it will break

zaigebimiludexiyangyang · 2 months ago

Same issue here on Windows, latest version. It gets stuck on the loading screen and never opens, and CPU usage shoots up. I didn’t change anything on my side, just started happening today.

SaltedFish555 · 2 months ago

I also encountered the same problem and finally solved it with a temporary solution.
You can delete the auth.json file in the .codex folder, then log in to codex again. It will freeze for a while, but wait a moment and it will work normally.

t4rf9 · 2 months ago

Same issue on arm64 macOS, temporary solved by following @SaltedFish555

qwertyforce · 2 months ago

hmm, doesnt work for me, it just downloads about 1gb of something and then restarts

AugmentSecurity · 2 months ago

Same here