Desktop app model picker does not show gpt-5.5 even when backend reports it available

Open 💬 3 comments Opened Apr 24, 2026 by huangyongde
💡 Likely answer: A maintainer (github-actions[bot], contributor) responded on this thread — see the highlighted reply below.

Summary

The Codex desktop app model picker does not show gpt-5.5, even though the app backend reports that model as available and the current config is already set to gpt-5.5.

This looks like a desktop UI / model-filtering issue rather than a backend availability problem.

Reproduction

  1. Start the Codex desktop app.
  2. Open the model picker before starting a new chat.
  3. Observe that gpt-5.5 is missing from the selectable models.

Expected behavior

If the backend reports gpt-5.5 in the available model list, the desktop app should display it in the picker and allow selecting it.

Actual behavior

The desktop app picker does not show gpt-5.5, so a new chat falls back to another model (for example gpt-5.4) even when gpt-5.5 is otherwise recognized by the app runtime.

Evidence

  • The app backend model/list response includes gpt-5.5.
  • The app backend config/read response shows the configured model is gpt-5.5.
  • The desktop picker still does not display gpt-5.5.

Additional notes

This may be related to the same class of desktop model-filtering / feature-flag issues discussed in:

  • CLI-3934
  • [#10873](<https://github.com/openai/codex/issues/10873>)

From local inspection, the frontend appears to apply an additional filtering step before rendering the picker, so this may be a UI-side gating/regression rather than a provider/config problem.

View original on GitHub ↗

3 Comments

github-actions[bot] contributor · 4 months ago

Potential duplicates detected. Please review them and close your issue if it is a duplicate.

  • #19374
  • #19213
  • #19200
  • #19370
  • #19203

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ahtoshkaa · 3 months ago

I am seeing what looks like the same issue on Windows Codex App, but with a newer app version.

Environment:

  • Windows Codex App: 26.429.3425.0
  • Package: OpenAI.Codex_26.429.3425.0_x64__2p2nqsd0c76g0
  • Installed via Microsoft Store / winget msstore
  • Subscription: ChatGPT Plus
  • GPT-5.5 works in Codex CLI on the same PC and same account

What happened:
GPT-5.5 was previously available for me in the Windows Codex App and I had been using it since release. Today I had to uninstall/reinstall the Windows app after switching the app from Windows-native mode to WSL mode, which left the app in a broken state. Reinstalling did not fully reset the broken state, and I had to use Codex CLI to inspect/repair the app configuration/state manually.

After getting the app working again, GPT-5.5 disappeared from the Windows App model picker.

Before I changed config.toml back to gpt-5.4, the config was still pointing to:

model = "gpt-5.5"

When the app tried to use it, it returned:

{"type":"error","status":400,"error":{"type":"invalid_request_error","message":"The 'gpt-5.5' model requires a newer version of Codex. Please upgrade to the latest app or CLI and try again."}}

But the app appears to already be on the latest Store version:

winget upgrade Codex -s msstore

returns:

No available upgrade found.
No newer package versions are available from the configured sources.

Troubleshooting already tried:

  • Reinstalling the Windows Codex App
  • Clearing/resetting app cache
  • Resetting/renaming:
  • %LOCALAPPDATA%\Packages\OpenAI.Codex_2p2nqsd0c76g0
  • %USERPROFILE%\.cache\codex-runtimes
  • %USERPROFILE%\.codex\.tmp
  • Changing config.toml back to model = "gpt-5.4" so the app can start normally
  • Confirming GPT-5.5 still works in Codex CLI on the same PC/account

This does not seem to be an account entitlement issue, because GPT-5.5 works in CLI. It looks like the Windows Desktop App is either applying an app-specific model filter/version gate incorrectly, or it has persistent app state after reinstall/WSL-mode switching that causes GPT-5.5 to be hidden/refused.

ahtoshkaa · 3 months ago

I've resolved the issue by completely wiping Codex App from my PC. And I do mean completely, not just uninstall. All the shared stuff with CodexCLI must also be deleted. I've also deleted CodexCLI for good measure.
Hope it helps you. Cheers!