### What issue are you seeing? My Codex dashboard shows contradictory-looking quota state: * 5 hour usage limit: 100% remaining * Weekly usage limit: 0% remaining, resets Apr 28, 2026 7:21 PM Yesterday my weekly usage was not at zero (at about 50%, I had loads left so I wasn't paying attention throughout the day). It appeared to drop suddenly to zero despite onl

Remaining limits and credits suddenly drop to zero

Open 💬 2 comments Opened Apr 25, 2026 by zuuxuux

What issue are you seeing?

My Codex dashboard shows contradictory-looking quota state:

5 hour usage limit: 100% remaining
Weekly usage limit: 0% remaining, resets Apr 28, 2026 7:21 PM

Yesterday my weekly usage was not at zero (at about 50%, I had loads left so I wasn't paying attention throughout the day). It appeared to drop suddenly to zero despite only medium usage in between.

Separately, I previously had unused Codex credits. Those credits now appear to be gone, but the Codex usage dashboard does not show usage that explains where they went.

Account email: tfwnicholson@gmail.com
Plan: Pro
Approximate time weekly limit dropped: 25/4/26 9:00 BST
Approximate time credits disappeared: 25/4/26 9:00 BST
Codex surfaces used:desktop app
Codex usage page checked: chatgpt.com/codex/settings/usage

What steps can reproduce the bug?

N/ A
This is a sudden dissapearence of credits and remaining limits

What is the expected behavior?

_No response_

Additional information

_No response_

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2 Comments

MdaraTape · 3 months ago

Experiencing the same issue. I have 6 separate Chrome profiles each logged into different accounts, and every single one of them shows 0 tokens used across all time windows — 24hr, weekly, monthly, and 90-day — simultaneously. This rules out a usage drain on any single account; something is clearly broken at the tracking/display layer.

The quota is not resetting either. All windows remain stuck at 0 available with no usage history to explain how they got there. The tool is completely unusable across all accounts.

Setup:

6 Chrome profiles, separate accounts each
All show 0 tokens used across all time windows (24hr / week / month / 90-day)
Codex surface: VS Code extension + Windsurf (Antigravity)
All accounts blocked with "quota reached" despite showing zero historical usage

This appears to be a backend tracking/display bug, not a legitimate usage exhaustion — identical zero-state across all accounts at the same time cannot be explained by actual usage.

Is there any update on a fix or a workaround? Is OpenAI support the right escalation path for this?

jalcantarab · 2 months ago

Could be related to the end of promotions not being correctly applied.

Recently, a 2x promotion ended, and my usage went from 60 to 20, today a 10x offer ended, and it went from 91% to ~ 7%.

It tracks with 40% usage becoming 80% and 9 becoming 90+%.

Currently on 20x. Seems to me this is likely unintended programming of the promos.