App not loading
Open 💬 3 comments Opened Apr 25, 2026 by KP4Apple
💡 Likely answer: A maintainer (github-actions[bot], contributor)
responded on this thread — see the highlighted reply below.
What version of the Codex App are you using (From “About Codex” dialog)?
Version 26.422.30944 (2080)
What subscription do you have?
Pro
What platform is your computer?
macOS
What issue are you seeing?
When I go to open the Codex app it fails to load, it gets stuck at the loading screen. The codex logo is stuck and just shows and nothing happens. Have tried re-installing the application with no joy
<img width="1335" height="917" alt="Image" src="https://github.com/user-attachments/assets/0314aea9-64bf-490a-9465-37266ece780f" />
What steps can reproduce the bug?
I try to open the app and it doesnt load
What is the expected behavior?
_No response_
Additional information
_No response_
3 Comments
Potential duplicates detected. Please review them and close your issue if it is a duplicate.
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Try shutting down the application, then delete your .codex/config.toml, then start the application again.
<img width="1344" height="957" alt="Image" src="https://github.com/user-attachments/assets/1184a795-3ed3-456e-95af-3309d48c5c96" />
this is the latest