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Codex Issues / #19646

codex app,mac Intel Core i9,error

Open 💬 4 comments Opened Apr 26, 2026 by Mr9527zzg
💡 Likely answer: A maintainer (github-actions[bot], contributor) responded on this thread — see the highlighted reply below.

What version of the Codex App are you using (From “About Codex” dialog)?

latest

What subscription do you have?

plus

What platform is your computer?

mac Intel Core i9,macos:13.7.8 (22H730)

What issue are you seeing?

<img width="524" height="390" alt="Image" src="https://github.com/user-attachments/assets/f5580bb2-08c0-424d-8a61-657d3d8f9f2d" />

<img width="2034" height="1460" alt="Image" src="https://github.com/user-attachments/assets/146461ea-3722-45c7-b5fd-76d36e0a569e" />

<img width="1880" height="1474" alt="Image" src="https://github.com/user-attachments/assets/34a90c86-087d-4dbc-893e-ce0388daa653" />

I am using a 2019 MacBook Pro with an i9 processor, running macOS version 13.7.8 (22H730). When I use the Codex app and navigate to the "Plugins and Skills" module, the page display is glitchy. The content is obscured by shadows and is unreadable.

What steps can reproduce the bug?

I am using a 2019 MacBook Pro with an i9 processor, running macOS version 13.7.8 (22H730). When I use the Codex app and navigate to the "Plugins and Skills" module, the page display is glitchy. The content is obscured by shadows and is unreadable.

What is the expected behavior?

_No response_

Additional information

_No response_

View original on GitHub ↗

4 Comments

github-actions[bot] contributor · 4 months ago

Potential duplicates detected. Please review them and close your issue if it is a duplicate.

  • #19237
  • #18774
  • #19274
  • #18832
  • #18341

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zhangtengjin · 3 months ago

+1

zhangtengjin · 3 months ago

With the same system and configuration, CodeX app often lags after running normally for a while, but it works fine when the CodeX app is closed.

IgorGanapolsky · 3 months ago

Intel Core i9 + Codex app error usually surfaces from one of two root causes:

  1. arm64-only bundled binary: SkyComputerUseClient may not include an x86_64 slice, so it can't load on Intel even though everything else "looks" installed.

``
file /Applications/Codex.app/Contents/Resources/plugins/openai-bundled/computer-use/*/SkyComputerUseClient
``

If file doesn't show x86_64, that's the cause.

  1. macOS-version gate: bundled client built with minos 15.0 won't load on older macOS even on Intel.

``
/usr/bin/otool -l /Applications/Codex.app/Contents/Resources/plugins/openai-bundled/computer-use/*/SkyComputerUseClient \
| grep -A3 LC_BUILD_VERSION
``

If you can share the actual error text (or run log show --predicate 'process == "Codex"' --last 5m), it usually disambiguates between these two and a third less-common cause (bundle-ID / codesign mismatch).

Full walkthrough of six root causes for Codex / Computer Use failures on macOS — both Intel and Apple Silicon — at: https://igorganapolsky.github.io/openclaw-mac-ai-workstation-setup/troubleshooting.html

Free script in the repo (scripts/self-diagnose.mjs) bundles all six diagnostic surfaces with secret redaction. $19 quick read on that page names the root cause from your bundle.