Codex Desktop not opening after latest update
What version of the Codex App are you using (From “About Codex” dialog)?
App does not open so cannot determine the version(latest from microsoft store)
What subscription do you have?
Plus
What platform is your computer?
Windows 11 25H2 (Microsoft Windows NT 10.0.26200.0 x64)
What issue are you seeing?
Codex app when pulled in the front shows splash screen and the app UI is not accessible making it impossible to use the app.
<img width="1152" height="735" alt="Image" src="https://github.com/user-attachments/assets/d7f58923-7b98-455e-b4d7-b3e7ab78345d" />
Looking at above image, if we put the app in background i can see the app.
But as soon as i pull the app in foreground, the app UI changes to codex logo. See below image
<img width="1152" height="725" alt="Image" src="https://github.com/user-attachments/assets/96e53b79-a59e-4c15-8f3d-9dceeb886fea" />
What steps can reproduce the bug?
No special steps to reproduce the bug
1) Install Codex for Desktop app from Microsoft Store
2) Open the app.
3) Sign in using ChatGPT / OpenAI credentials.
4) Upon successful sign in, this behavior is observed.
Tested this with two OS
1) Windows 10 (22H2) - Microsoft Windows NT 10.0.19045.0 x64
2) Windows 11 (25H2) (Microsoft Windows NT 10.0.26200.0 x64)
What is the expected behavior?
Expected Behavior : App should open properly and user shall be able to use the UI.
Additional information
_No response_
8 Comments
Potential duplicates detected. Please review them and close your issue if it is a duplicate.
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I also encountered this. Microsoft Store says it's version is 26.422.8496.0.
seems it has been fixed in 26.422.9565.0(see from Microsoft Store) or 26.422.71525(see from Codex)
suddenly the codex beta and normal app is not opening for me!
same issue
same issue
Am I having the same issue? Any solutions yet?
same issue, I created another issue since symptoms looked a bit different than OP : https://github.com/openai/codex/issues/27386