Phone number verification doesn't work
Resolved 💬 206 comments Opened Apr 29, 2026 by Sistem-Pack Closed May 6, 2026
What issue are you seeing?
I used Codex and decided to log in to my account on a different device. Now everything's broken, and when I log in via SSO, Codex asks me to enter my phone number. Why is this happening? I'am not add my phone in my account.
<img width="682" height="381" alt="Image" src="https://github.com/user-attachments/assets/d9b82cb9-b656-4e6f-b84d-e7e37d51b6df" />
What steps can reproduce the bug?
Log out in device and log in on another device with you credentials.
What is the expected behavior?
Old normal Auth process with SSO Google/Apple
Additional information
In my case. I have ChatGPT account with Google SSO maybe 3 years. Last month start use Codex. In my account not my phone number presents. Im from Kazakhstan and use Tele2 phone number.
206 Comments
Really weird to be honest, it did it to me 2 times. and when you input your number, some random numbers will call you for some reason
At least they call you. I'm getting the invalid_phone_number error.
<img width="505" height="398" alt="Image" src="https://github.com/user-attachments/assets/7815ee5f-c57d-4e6f-a799-e77a965ab984" />
Reddit links with this problem from another people [https://www.reddit.com/r/codex/comments/1sy72g6/is_codex_asking_anyone_else_to_verify_their_phone/](url)
Oh well, codex is dead, i think XD
Its is really good joke, but i need work with Codex =))))
same problem.
Same problem. And it doesn't matter if I use google SSO or another mail. It's weird if now Codex will need phone verification as well as Claude all the time.
Same problem
Who are you to call people stupid? We simply used what OpenAI allows. At a certain point, authorization via Google/Apple SSO broke for some reason. Think about it, there's no option to add your number anywhere in the settings. The section for phone numbers in the platform panel is not editable. Since you're so smart, answer this now: I want to buy a subscription, but I can't link my number or register with it. What's next, smart guy?
same here. I want to buy 5x Pro, but I can’t even log in to the Codex app, so what’s the point? I’d just waste $100 and still not be able to use it. Who is he calling stupid? If he’s so smart, he should answer us.
No Matter what Phone Number I am using I am not getting any Verification Code I did Get it once but after that I am not getting any Code I have tried my other 10 Emails no Luck Restarted VS , my pc , my Phone NO LUCK , It seems I will have to move onto Smth Else now Maybe Local LLMs or Claude Subscription
Same Issue!
real fool ~
I found the solution guys , just reply i'll tell you steps .
What solution did you find? Same issue here.
I used service for 1 time phone number for SMS and chose Thailand number and it is work
What solution did you find? Same issue here.
Slightly different issue, I'm in Australia and am happy to provide my phone number, as I already have on my other two accounts (two paid total). Unfortunately instead of sending me a normal SMS, it wants to require me to use Whatsapp (which, checking my history, I've never used with this number, nor even installed on PC nor in Play Store). Dafuq OpenAI?
There are no 'try an alternative' type options on following screens or upon having it fail a few times etc either.
<img width="468" height="486" alt="Image" src="https://github.com/user-attachments/assets/0b1e268a-308f-46e5-b8af-4dda85b83c47" />
Same. I don't use WhatsApp and have no plans to use it.
Same problem, verification code is not even sent (i'm in Egypt)
Has anyone found a solution? 😓
Not a bug it's a feature to prevent abuse. But yeah it hurts...
It's poorly implemented if it doesn't exclude accounts/emails with 6mths+ history/age on them. Obviously it's not just a throwaway in that case.
If people are using paid accounts, they should be able to log in from wherever they want, without issue, especially if they have MFA on their account (password+emailed code, OR SMS'd code, OR google authenticator etc) and have passed that. Sure, makes sense to be a bit tight with free accounts, but why tf should I (as a subscription paying customer) have to create an account with a completely unrelated company and provide them my number, just so I can then provide you my number to get a code? It's bonkers mate. Just have the standard bloody SMS option at least 🤷
Its still marked as auth bug
same bro can sm fix this? My phone nnumbers max so i cant reuse it, despite the account already having the number onit.
Im using a Vietnamese phone number but I cant receive the verification SMS code. Has anyone found a solution yet? Its been over 3 days now...
Hello
I’m experiencing a related issue, but with a specific bug in the phone number input field.
When entering a phone number in international format:
+2012XXXXXXXX
(or typing +20 12XXXXXXXX)
The extension automatically modifies it to:
+20012XXXXXXXX
It inserts an extra "0" after the country code (+20 → +200), which makes the number invalid.
Because of this:
Things I tried:
The issue persists in all cases.
This seems like a formatting/validation bug affecting certain country codes (Egypt +20).
<img width="462" height="506" alt="Image" src="https://github.com/user-attachments/assets/7da765b7-579d-4ae7-8947-16c7c6aee9b7" />
<img width="580" height="483" alt="Image" src="https://github.com/user-attachments/assets/914df8b2-46f4-4b41-9a66-559c0a4d10d7" />
same issue with vietnam +84
<img width="699" height="724" alt="Image" src="https://github.com/user-attachments/assets/b6467ecc-af11-47ac-bffb-f32ed644168e" />
also Idk if this help but the authen page from chatgpt web and from codex app are different? Even with the same url?
<img width="1048" height="839" alt="Image" src="https://github.com/user-attachments/assets/7a3055c9-a482-47f2-9895-31f8296ed113" />
<img width="880" height="800" alt="Image" src="https://github.com/user-attachments/assets/f254dc2f-4255-4661-b7ba-049145302213" />
I’m a ChatGPT Plus subscriber.
The problem is with Saudi phone number formatting. When I enter my number with country code +966, the form formats it incorrectly / adds an extra 0 / does not accept it, so I cannot complete verification.
Even I tried with Egyption phone number and from alot of devices and browsers and I got the same problems.
yeah this is really frustrating they asked me to verify with phone number and i did but the next time i reinstall codex they asked me to verify again and when i enter the number the code doesnt reach my phone i tried multiple times nothing
why does this happen to a plus subscriber account they just nerfed the whole system i guess
It is recommended to remove this verification process, or at the very least, release an announcement in advance.
Bro
Yes Same It really Started 3 Days Ago
Anyone Found a Solution?
same here
tried different browsers, with vpn and without it, still no sms code ever arrives
also honestly dont understand why codex suddenly needs my personal phone number at all. im already paying for the subscription and now i just cant use the tool i paid for
TELL ME PLS
Any update? Also agreed there some UI bug but it not the root cause, if you check the network tab on dev tool, *_dump, they fetched the correct format “+84<number>”, so need more investigate on the sending sms message logic.
Codex CLI / IDE OAuth login is incorrectly requiring phone verification for an existing ChatGPT account. The same account logs into ChatGPT normally without phone verification. I do not use API keys and am not trying to generate one. SMS verification code is never delivered. This blocks Codex CLI and IDE login completely. Related public issues: openai/codex #20161 and #20320.
Try right-clicking the number entry field and choosing Inspect, then manually change the value using the developer pane, then submitting the form without letting the field change again by detecting your input 😉
But yes they really need to fix their crap.
did submitting the form with modified field send the SMS to your phone?
same question,It may be because the account was switched?
I have the same problem. I have multiple accounts that are months or even years old but they still want a number for them! But that's not the problem. Because I keep getting the
invalid_phone_numbererror when I want to send a code to my number!"
I had already decided to buy ChatGPT Pro, but now I don't dare to.so scarry
I think we should Report This Issue To Codex/OpenAI , But How Can we Report ??
Ребята у меня получилось зайти просто зайдите через АПИ КЛЮЧ
Перейди на платформу разработчиков:
👉 https://platform.openai.com/
Войди под тем же аккаунтом.
Открой раздел API Keys:
👉 https://platform.openai.com/api-keys
Нажми Create new secret key — ключ покажется только один раз.
so what? billing method is different.
Have you tried asking Codex something? Does it work? I haven't, and neither have anyone else who hasn't donated to the API.
Same problem.
the system automatically adds a leading zero, which makes the number incorrect. As a result, the verification code is sent to the wrong number, and I am unable to complete the authorization process.
Please fix this issue or disable correction of the phone number format without altering it automatically.
I would also like to report additional issues with the phone number input interface. The overall handling of phone numbers on this page feels very inconsistent and unintuitive.
For quick input, it should be possible to paste or type the full phone number including the country code. However, when doing so, the system duplicates the country code in the input field, which is confusing. The first instinct is to delete the extra code, but removing it unexpectedly changes the selected country code.
After that, trying to manually reselect the correct country from the dropdown leads to another issue: the phone number field gets cleared, and the selected region is not properly preserved.
These behaviors make it very difficult to enter a correct phone number and complete verification. Please review and improve the input logic to make it more stable and user-friendly.
demonstration of the problem.
https://www.youtube.com/shorts/nCMDkh3-2sI
Thank you.
stuck in this step also.
update:
same problem tho
I'm stuck on this step too. The situation is getting worse because I am in a country where everything is prohibited
Same problem.
I ran into this issue after enabling:
"chatgpt.runCodexInWindowsSubsystemForLinux": true
After changing this setting, Codex asked me to sign in again, and the problem appeared during re-login flow.
A temporary workaround was to revert the setting back to:
"chatgpt.runCodexInWindowsSubsystemForLinux": false
After restarting VS Code/Codex with the setting disabled, everything started working again.
not work!
so i'am from kz too, and i have same issue, have you fixed it somehow? i mentioned that with others numbers, not +7 its working, at least redirecting to the next step, me and you stucked at invalid_phone_number, so maybe issue at kz supporting?
trouble with czech numbers too
what trouble? mine is An error occurred during authentication (invalid_phone_number). Please try again.
verification code just doesnt arrive at my phone thats all i tried 3 different numbers
it is 5 days and nobody fix this
Issue still not fixed.
Same problem. I contacted the support team and they had no answers.
OpenAI is just running out of money, its not a bug
no, certainly its bug, cuz in what world developers from, like hongkong cannot use openai coding agent
and also if it is not a bug, they myst to describe why you can’t use this number of yours, like “your country does not support anymore” smth like that
I'm really frustrated. Why can't I log in on my own device even though I paid for the Plus account?
@openAI
any updates on the issue?
same issue here, i've moved into Kazakhstan and i still use +7 number... when trying to send code it shows me "An error occurred during authentication (invalid_phone_number)"... i dunno what to do cuz i've just recently paid for this shifty subscription! i hope they will fix this soon and let users with +7 to have codes:(
Have had the same issue for over a week. Verified number on my account yet it keeps asking and not allowing me to access my account because "max exceeded" yet when I first try to sign in via ChatGPT, it takes the auth code from SMS perfectly fine before asking me to verify my phone number which I just input an SMS code for.
They legit have no idea what they are doing because their "solutions" from support aren't even possible. "Use incognito mode" as if Codex and VS Code Codex extension don't open a browser window session for auth that makes it literally impossible to open in incognito mode due to session tokens for sign in. They don't even understand how their own product works.
Only other option is to "use a new phone number". Yeah ok sure bud let me buy and open a new line to bypass this so you don't have to fix it. Absolute trash
<img width="1434" height="939" alt="Image" src="https://github.com/user-attachments/assets/f476fb4a-db4e-41de-9f67-763e2b61ab31" />
<img width="718" height="547" alt="Image" src="https://github.com/user-attachments/assets/f71720e7-0076-46f0-ba01-1c8d8245a064" />
ha-ha OpenAI is crazy! This support tell me same too!
Добро пожаловать в Казахстан братан =)))
Салам брат, походу у них какие-то жуткие проблемы с пониманием работы авторизации и своего продукта. Альтман пишет какие-то твиты про ГПТ 6, а у них тут и 5-ка еще не уехала далеко. Странные такие, как покупать у них продукт, если к нему нет доступа -_-
Увы ты живешь в рф и нынче +7 у казахов не помогает как было с другими сервисами как paypal
К слову другие sms сервисы нихуя тоже не получают, либо там умная система VoiP или хз, хотя симки не дешевые 50 рублей бля. Не могу теперь войти в родной кодекс акк, хотя в гпт сам могу войти. Ебанный бред, че ж делать то когда даже настоящие пользователи без санкций не могу войти..
хах, пасибо!
бля, надеюсь уберут эту хуйню и дадут мне доделать проект
Мужик а у тебя сабка была? Просто я так думаю мб при сабке такой хуйне не будет. У меня седня слетел бинзес инвайт, релогаюсь ибо токен инвалидный и вот смс просит, думаю при сабке не будет просить
была сабка, но до сих пор просит, вот сейчас ищу каких нибудь агентов которые поддерживают чат гпт напрямую без апи ключа...
На всех браузерах такое, на всех аккаунтах. Видимо пендосы зарукожопили и все поломали, что теперь никто нахуй не может зайти. ну молодцы че
Все, починили, велкам то Вацап: код пришел и все заработало!!!
Well done! OpenAI completed this issue! Code sent to WhatsApp and I got it!
That's one part of the issue, others don't want to use WhatsApp just to use OpenAI's services - they should allow use of a standard mobile number in Australia just like other countries. I got around it by getting a mate in America to receive an SMS, but that should've been completely unnecessary since I have a mobile number I'm happy to provide.
My personal cell phone number was already used with my previous work accounts.
This seems like such a ridiculous way to verify enterprise users, forcing people to use their personal cell phones. What are people supposed to do when they switch jobs, or consultants who have to work with multiple organizations?
Now that I want to pay for the $100 subscription on my personal account it won't let me use it...
What am I supposed to do now???
That means I got banned from using it for the rest of my life???
This is dumb and not completed many peoples' accounts still dont send the phone number they already verified
They might be fixing something and have issues with different countries. Try contacting technical support through the platform website.
I think this is one of the trends of capitalism. Look, they give you a free plan for a short time, while you can use multiple numbers and increase your free limit. One way or another, their servers are running, consuming electricity, etc., and sending SMS to numbers costs money. It's not free for them. Yes, you could potentially pay for a subscription, but how many people wouldn't pay and would use two or three different accounts? WhatsApp doesn't require any expenses, so it's definitely for the majority of people.
Unfortunately, this is their tool, and they have the right to dictate their rules to us. We can only choose whether we want to use it or not. As the saying goes, "My house, my rules."
What's worse is that you need this tool but you have no other options for using it.
Still not working
Говном от openai попахивает, сначала лимиты, потом вообще невозможно авторизоваться, то есть обокрали в прямом смысле! 2 оплаченных учетки в утиль.
Если обокрали и не дают в оплаченные услуги заходить то да. Надо их долбить. Лимиты естественный процесс, тут никуда уже не деться ...
Fantastic!
Now it even fail earlier, blocked at a form submitting page before sending sms
<img width="1440" height="900" alt="Image" src="https://github.com/user-attachments/assets/c81f9a0e-b376-48bb-b40c-6b5852ce6627" />
Số VN bị block nhiều thật, t còn chưa thử vào vì sợ OpenAI block luôn SĐT, đành mua tài khoản khác dùng tạm. Cực kì phí tiền.
Đã thử đăng nhập, và gặp lỗi giống hệt.
e
Là h nó block số luôn hay là cái sms service của nó đang bị lỗi vậy. Trước h số tôi có dark magic mmo hay gì đâu mà nó ban nhỉ.
is someone found the soluation for this problem
What if like someone cannot access their WhatsApp?
Chắc đang block vùng VN thôi bác, OpenAI còn có đống bộ lọc để block. Em dùng sđt chính (không dại đem đi dùng mấy dịch vụ lạ) mà vẫn bị báo như bạn này. Giờ chả dám mua tài khoản, gặp lỗi codex thì chỉ có phí tiền.
[
<img width="446" height="517" alt="Image" src="https://github.com/user-attachments/assets/8142a782-6a46-4aaa-a312-178623afa53f" />
](url)
same issue
Unable to send a verification code to this phone number. Please try again later or use a different number.
У компании видимо контракт как с пентагоном, так и с Марком Цукербергом, чтобы отслеживать ваши действия по полной )
Vietnam same problem:
Unable to send a verification code to this phone number.
Please try again later or use a different number.
I am experiencing the same problem here in Indonesia, regarding the Codex login issue that never gets resolved. I have never experienced this before, and when I wanted to use it, it made things difficult for me. I also saw that this problem has been going on for almost a week with no clarity. I have tried many things, with various numbers that have never been registered, on various devices, but that didn't solve the problem. At one time I managed to get through and receive the code, but an error occurred. I don't know what is meant, basically the verification code was not valid, which made me instantly frustrated at that moment.
Open network tab guys. They ban my phone number for no reason ? I've not even upgraded my gpt subscription in the past. Why they are marking me as fraud :(
<img width="1422" height="114" alt="Image" src="https://github.com/user-attachments/assets/8ea37e13-b794-42d1-99c3-1dd9bcbd1774" />
I am absolutely exhausted with OpenAI's support team. They've been leading me in circles for days, only to come back and ask the exact same question from 3 days ago.
They demanded that I specify the EXACT time of the OTP requests. It's ridiculous to ask a user that, especially when I already provided them with the HAR file.
The support team is just terrible.
!image
any updates?
I have my phone number linked to chatgpt account but not able to log into codex with same phone number
The supporter ghosted me :D.
I'm exhausted, I'll upgrade my claude plan instead of going with codex. Hope that with new SpaceX deal Claude will have better usage limit in future.
same. I think maybe bcs weekend not all people work
I'm from Iran and the number format +98 is not supported.
Such a shame this is how Codex is right now.
Latvia, same thing. Does anyone know if it is possible to extract a file with a session for connection on another computer? I have codex open with my account on several computers
Vietnam: I have the same issue when send OTP to my phone. I use two phones, but it's got same issue. Please check and update the issue.
Same, any updates !
It's going to be difficult now, and it might not be suitable for everyone.
I can't promise that it will work, but maybe it will help someone.
Do you have a solution for the VS Code extension? Also I logged out and have no auth.json
First of all, you will need to buy a virtual phone number, but it is important to understand that you do not need a VOIP number, but rather a mobile number. I purchased an Israeli mobile number (I recommend this option). Next, you will need to log in to WhatsApp using this number. The code will not be sent to you, so you will need to click on the button below and select the option to receive a call. Once you receive the call, you will be prompted to enter the code. This code will allow you to log in to WhatsApp and accept the code for authorization in codex through chatgpt. I bought the number on https://novofon.ru?ref=hnaqgegw67ho0ol0vkeyoo4wqx9lk718. This is a Russian platform, so make sure to read the required documents before purchasing
It seems the problem has been resolved. Today I was allowed in without SMS verification
Vietnam still have problem. I try use codex via VS Code, but
"We've detected suspicious behavior from phone numbers similar to yours. Please try again later or contact us through our help center at help.openai.com."
I'm from Vietnam too. But i got a diffirent one
"The verification code could not be sent to this phone number. Please try again later or use a different number."
same reply for UI, but u can check Network in DevTools.
DevTool -> Network -> send phone number
oh so im in the same case as u
For numbers with the country code +98 (Iran), I get the
The phone number you entered is invalid. Please check and try again.message and a 400 Bad Request error in the network tab.{"error": {
"message": "Invalid phone number. Please try again.",
"type": "invalid_request_error",
"param": null,
"code": "invalid_phone_number"
}
}
same issue I'm seeing
in Vietnam +84 same issue, i can't connect Intellij with codex
<img width="424" height="99" alt="Image" src="https://github.com/user-attachments/assets/2136e93a-cf43-45e2-b628-e148e056178e" />
I followed the instructions, but it still didn't work.
Ppl, the real resolution is - buy an Israel phone number, log in to whatsapp, then get a code in whatsapp for verification in openAI, here's a link where I bought one for example https://novofon.ru?ref=hnaqgegw67ho0ol0vkeyoo4wqx9lk718, I'm telling you right away this is an official service, you need to provide documents and sign a contract, but at the same time it will be your real mobile number, not virtual crooked non-working garbage. Again, you can use your favorite service to buy a number, it's important to understand that you need a mobile number, not a VOIP. Good luck to all.
PS Stop complaining when you can solve the problem
I got the same. I am from Vietnam too. When I use mobile data, it says
invalid_statewhen i bought ChatGPT Plus I just used VS code. They dont ask my phone number again
@etraut-openai this issue is persistent and I'd really appericiate if we can somehow get around this
<img width="615" height="512" alt="Image" src="https://github.com/user-attachments/assets/8f7af6c9-734f-4305-bf58-cb43d8a14698" />
When I try to log into the phone number I get username not found. When I try to sign in with google I get redirected and it asks phone number If I put in the same phone number linked to my account it shows
This phone number is already linked to the maximum number of accounts.Please help me I really like codex sign in for chatgpt is working fine though. I tried contacting support it doesn't work they are not sure what to do I've even sent them video
Case Number: 08790865
Please,
thank you
love @codex :)
This thing really sucks.
Anyone came to know what is happening ? and why are they doing it?
Vietnamese same here, I cant add phone number with proper Plus account
<img width="367" height="261" alt="Image" src="https://github.com/user-attachments/assets/7cfe3b8c-6250-4fbc-8451-da95b265edf7" />
is there any option for us??
are there anybody fix this issue?
I am from VietNam and mobifone provider seem can not receive SMS from openai to verify the phonenumber.
same from Bolivian number
Fak, it's funny to see people complaining instead of just solving the problem by buying a $10 mobile number.
can u just stfu?
I used my real phonenumber, not fake, so why do you lol and said as you know everything?
I have the same issue and tried 3 valid numbers and multiple devices same issue
Anyone could solve it?
I think OpenAI need to change their way to verify user, have you tried to change another provider?
I am following the supporter guide, wait 24h before try it again, I will change another phonenumber from different provider, hope it works, if not maybe I will change to claude, too tired for this problem.
Bạn mua số điện thoại trên ViOTP, nghe nói dùng các số Vinaphone trên đó có thể xác nhận được (vẫn có người không xác nhận được). Vùng VN bị ghẻ lạnh lắm, nếu không verify được thì bạn bỏ tài khoản đó luôn. Mua tài khoản khác.
Lúc đăng nhập codex luôn phải dùng trình duyệt đã clear lịch sử.
Ngoài ra, để chắc ăn thì bạn nên xóa sạch mọi thứ liên quan đến codex hiện tại trước khi đăng nhập (bất kì lần đăng nhập mới nào, nếu đổi tài khoản thì chắc chắn phải xoá). Đặc biệt là phải xóa được thư mục .codex trong C:\Users nhé (đặc biệt quan trọng, vì sandbox của nhiều tài khoản mà dùng chung thì việc tài khoản của bạn bị đánh dấu lạm dụng là chuyện bình thương), và xóa các phần tương ứng của codex đang lưu trong thư mục của VS Code.
T đã thử và dạo gần đây, dù dùng nhiều tài khoản nhưng ko bao giờ bị verify number.
T thậm chí chắc đến nỗi cài thêm 2 máy ảo chỉ để chạy codex với VS Code. Để hạn chế việc log in log out tài khoản, càng né được verify. Mỗi tội hơi cực là đổi máy thì phải push/pull Github. Chứ lúc đổi máy t toàn quên, nhiều lúc chưa pull nên code cũ, bảo codex làm việc => *ụ má làm conflict các nhánh, ngồi fix mệt nghỉ.
bạn ơi có zalo không, hay tele thì add có gì t hỏi với, t cũng dùng máy ảo đây, mà mệt vụ này quá, có gì nhắn tin t hỏi cho chi tiết:
cảm ơn bạn.
same problem with Uzbek numbers
Same in BD number
<img width="413" height="576" alt="Image" src="https://github.com/user-attachments/assets/ec39c433-4a8d-45e0-af10-128174cb91b8" />
still facing this issue
when will this issue be resolved, guys?
I used vinaphone and get the message, but I think openai need to change the verification method, this is so bad.
what does a fake number have to do with it, read it normally from what I wrote above, I provided a site that formalizes the number of another country for you, get your eyes out of your boyfriend's ass and don't talk nonsense. I see that a lot of people are just whining and whining that they have some kind of problem there, I found that the Israeli number passes and all SMS messages come for verification and I described how to do this, while people continue to whine that nothing works for them. If it works with your main phone number, that's fine, but no one gives a shit, because their numbers don't, that's why I wrote what needs to be done to make it work, and it's not necessary to use the specific site that I provided.
no
why do you continue lol your mouth? I will not continue talk to you :)) you talk like sh**
any update for this? dear wkwkwk user?
any update? I'm facing this problem with personal and work chatgpt accounts and I've been unable to use codex cli.
Im indonesian, and i just got the same problem. but earlier, i got my OTP code. what i did is simple, placing 62 before my real number. so it should look like 62+(my country code) 62 000 0000 0000(your number). im not sure if this gonna work for other countries. but with this, i can regain access to my codex account.
any VN devs here found a way around this without renting a SIM every time for OTP verification? any tips would be greatly appreciated
farewell codex, wellcome claude :)
please fix please
Love how nobody from OpenAI cared about this... 🤦♂️
yooooooo someone better fix this ASAP
same here i keep getting [Unable to send a verification code to this phone number. Please try again later or use a different number.
] no matter what number i use
Same here for Pk number.
Unable to send a verification code to this phone number. Please try again later or use a different number.
here for this shit problem how to fix? entering phone number but no code
They almost completely ignore it, this has been happening for a week now.
same issue
Toàn ng Việt vcl
Just facts
lỗi r
same
same
I have a solution, I will send you the phone number for verification, and you can use it as usual.
Please contact me via Telegram @Phomo0701
I have the same problem.
Same issue, cant even verify with phone number, it throws errors
Я нашёл способ, у меня постоянно просило номер, но если выйти из аккаунта на сайте ChatGPT и попробовать снова войти в аккаунт в Codex, то номер не просит.
verification number was sent to whatsapp and not via sms ..thats the issue
i swear , do they want our money or not?
I'm so bored of it
same here, today suddenly they require me login again and ask for phone number verification, I input my phone number and they said my phone number not support????
DM tele @phomo0701 to resolve
It's been exactly a month since this issue was opened and nobody from OpenAI did anything about this critical issue.
I know this issue is marked as closed, but I wanted to provide additional data because I appear to be experiencing a very similar problem.
My situation:
What I verified:
ChatGPT works normally
OpenAI Platform works normally
API access works normally
https://chatgpt.com/codex works normally
Same account, same subscription
❌ VS Code Codex login does not work
I contacted OpenAI Support and my case was escalated to a support specialist.
Additional findings:
https://chatgpt.com/ces/v1/rgstr
HTTP 403 Forbidden
https://chatgpt.com/ces/v1/rgstr
returns:
{"detail":"Method Not Allowed"}
which suggests the request reaches the OpenAI service.
I also tested from a different network (mobile hotspot) and the login flow still eventually requires phone verification and rejects my valid mobile number.
Because the issue is marked as closed, could someone clarify whether:
At least in my case, the underlying behavior still appears to exist.
Thank you.
I have a phone number available for SMS verification.
It can help you activate your account and only takes about 2 minutes.
Contact me on Telegram: @phomo0701
wtf open ai , fix this shit
So frustrating
I can't login to my account, which i paid subscription to use.
And there's no way to workaround this, using an Authenticator app or one-time-code to an Email doesn't fix it. Once you enter the code, it immediately shows that they can't send a message to your phone number (redirects https://auth.openai.com/phone-otp/select-channel). Why do we even have other auth options at this point?
I already activated advanced security, and always redirect into "https://auth.openai.com/phone-otp/select-channel"
even before no facing this OTP verification guard
Same issue here, and I’m also a paid ChatGPT user.
ChatGPT works. Platform works. Web Codex works. But Codex login through VS Code / CLI is blocked by the phone verification flow.
khó hiểu ra cái xác minh số điện thoại nhưng cài đặt lại không cho thay đổi số điện thoại? nếu 1 thời điểm nào đó tôi không còn dùng được số đó nữa là tôi không còn dùng được Codex à? mất luôn tài khoản?
It's hard to understand the phone number verification but the settings don't allow you to change the phone number? if at some point I can no longer use that number, I can no longer use the Codex? Lost your account?
<img width="687" height="257" alt="Image" src="https://github.com/user-attachments/assets/4a212fa2-9583-4f31-babf-3171693631e5" />
<br/>
If you want to verify quickly, just contact me. The price is only about the cost of a cup of coffee.
Telegram: @phomo0701
https://x.com/rudynrhd/status/2061341128574763247
same bug
additional security activated. No text sms messages even
Hi, I had the same problem. Yesterday, while I was working, the survey paused, and after trying to log back in, it always asks for my phone number. I have a Plus plan. I tried linking my Kazakhstan card, but I didn't receive the SMS.
UPD. I wrote about this here yesterday, and today everything worked for me. I don't know if it was a temporary bug or someone fixed it, but thanks! =)
Welcome to our resistance, I hope we can get OpenAI's attention 🔥.
Today I was offered to renew my subscription to PLUS 😂
Same problem. I canceled my subscription and will most likely create a new account.
I am facing this issue even though I am an old user, and this is my main personal account with an active Plus plan.
ChatGPT is working fine, but Codex is showing an error when I try to log in through VS Code.
My phone number was already verified before, but now I am unable to verify it again because the OTP is not being received on my phone number.
<img width="488" height="539" alt="Image" src="https://github.com/user-attachments/assets/dde6258a-2e94-4898-97e7-197b8470536b" />
same problem :(
That's fking stupid
I managed to fix this issue by enabling Advanced Account Security in ChatGPT settings. During setup, I had to register two sign-in methods (I used an iCloud passkey and a browser passkey, but different methods should work as well).
After enabling it, Codex still asked me to verify my phone number, but this time it offered WhatsApp as an option instead of SMS. The WhatsApp verification worked, and I was finally able to log in to Codex. Hopefully this helps someone else facing the same issue.
I followed same steps now, I can see whatsapp option but i have tried too many time earlier. Looks like i have wait for 12 to 24 hours more.
<img width="709" height="686" alt="Image" src="https://github.com/user-attachments/assets/5850cb7d-93e3-47fe-bc44-1fcca1f01881" />
Update: The issue was resolved by OpenAi Team. Received the OTP on WhatsApp.
That worked, thank you!
<img width="1914" height="910" alt="Image" src="https://github.com/user-attachments/assets/11b989d1-97c6-45f8-8db9-e6bd8bdd25de" />
I tried enroll Advanced Account Security, but Codex still asked me phone verification without WhatsApp option sadly.
I’m experiencing the same issue: it says my phone number has been verified too many times. But the point is, it’s clearly the same user, the same account, and the same network environment—I’m just logging in from a different computer.
I chose WhatsApp, but my phone number is not valid. My phone number is in China. Where is your phone number?
I am also affected.
Additional information:
tôi mới đăng ký tài khoản mới từ khi họ bắt nhận mã từ tài khoản cũ, giờ lại tiếp tục bắt gửi mã nhưng họ chỉ spam thông báo "Chúng tôi sẽ gửi mã dùng một lần đến * qua WhatsApp."
I just signed up for a new account since they started receiving codes from my old account, and now they keep sending codes but they just spam the message 'We'll send a one-time code to * via WhatsApp.'
Chúng tôi không thể gửi tin nhắn SMS đến số điện thoại này nên đã chuyển sang WhatsApp. Tiếp tục để gửi mã xác minh qua WhatsApp.
Không thể gửi mã xác minh đến số điện thoại này. Vui lòng thử lại sau, dùng số khác hoặc thử một kênh khác.
Bạn đã yêu cầu xác minh số điện thoại quá nhiều lần. Vui lòng thử lại sau.
We couldn't send SMS messages to this phone number, so we switched to WhatsApp. Proceed to send the verification code via WhatsApp.
Verification codes can't be sent to this phone number. Please try again later, use a different number, or try a different channel.
You've asked for phone number verification too many times. Please try again later.
I finally managed to solve the issue.
What worked for me:
The extension immediately recognized the existing authentication and did not ask for phone verification anymore.
My Russian (+7) number was never used.
Hopefully this helps someone else.
It doesn't work for me, it asked me to verify my phone when signing in to codex cli
For me, the regular
codex loginflow also led to phone verification.What finally worked was using the device-code flow after updating the CLI and clearing the old revoked auth state.
Steps that worked for me on macOS:
Then I removed the old auth file if it still existed:
After that I used device auth:
This gave me a device code and a link:
I opened the link in the browser, entered the device code, and the login completed without asking me for phone verification.
After that, I tested the CLI:
and sent a simple prompt like:
Once the CLI worked, I opened VS Code again and the extension picked up the working Codex auth.
Important: this may not work for everyone. If
codex login --device-authitself redirects you to phone verification, then your account is probably still being forced through the phone verification gate. But in my case, the device-code flow was different from the regular VS Code / browser login flow and solved the issue.Sadly doesn't work for me
https://help.apiyi.com/en/codex-phone-verification-fix-guide-en.html
maybe this can help you guys
Почему эта ветка закрыта ?
Мой аккаунт на номер был создан в 2023 году , сейчас я не имею доступа к этому номеру но именно сейчас он меня просит войти в codex через номер телефона!!!
В Поддержки написали что сменить номер нет возможности и мне стоит создать новый аккаунт - ЛОЛ
Hi codex, how the fuck you keep asking for phone when i already give you my phone!!!
This issue still keeps happening. I've already verified my phone number on my account countless of times, yet it still asks for one, and i am completely locked out of my account for codex. I don't ever see OpenAI fixing this.
If you ever lose or get a new phone your codex account is completely f***** imagine how bad sam altman is bleeding money to be doing such pathetic busines practices