upgrade and refund policy

Question

### What is the type of issue?

Documentation is confusing

### What is the issue?

Hello,

It's strange that both my VS subscriptions—Copilot Pro and Codex—were canceled at the same time. I'm new and still comparing plans. Am I entitled to cancel my subscription and get a refund? Could you help with that?

Regars, Aygun

### Where did you find it?

I reached my weekly limit, then upgraded the plan, but it still didn't work. I don't know how to cancel this subscription and get a refund.