Charged for credits never received

What version of the Codex App are you using (From “About Codex” dialog)?

5.5 extra high

What subscription do you have?

Codex business and chatgpt plus

What platform is your computer?

windows

What issue are you seeing?

I ran out of credits in codex. It asked me to purchase more. I did. Then it never updates with my credits. I've logged out and back in. I've restarted the app. I've tried everything on my end. I purchased a product and did not receive it.

What steps can reproduce the bug?

Uploaded thread: e94261f9-fd76-4c9c-a099-2afcae875547

What is the expected behavior?

To have 500 credits

Additional information

_No response_