Codex Chrome extension stays disconnected because Chrome plugin is missing in Codex app (Windows)

Open 💬 3 comments Opened May 11, 2026 by Madex1987
💡 Likely answer: A maintainer (github-actions[bot], contributor) responded on this thread — see the highlighted reply below.

Summary

I installed the Codex Chrome extension in Google Chrome, but it stays in Disconnected status.

The extension says: "Use the Chrome plugin in Codex to connect", but I cannot find any Chrome plugin inside the Codex desktop app, even after updating Codex.

Environment

  • Device: Microsoft Surface Pro 11
  • OS: Windows 11
  • Account type: Personal account
  • Browser: Google Chrome
  • Codex Chrome extension version: v1.1.4
  • Codex app: Updated to the latest available version
  • Codex setting enabled: Browser usage / "Utilisation du navigateur"

Steps to reproduce

  1. Install the Codex Chrome extension in Google Chrome.
  2. Open the extension popup.
  3. Observe that the extension status is Disconnected.
  4. Open the Codex desktop app.
  5. Go to Settings.
  6. Confirm that browser usage is enabled.
  7. Search for a Chrome plugin in Codex under Plugins / Apps / Connectors.
  8. No Chrome plugin is available.

Expected behavior

The Codex desktop app should show a Chrome plugin that can be installed or enabled, allowing the Chrome extension to connect.

Actual behavior

The Codex Chrome extension remains Disconnected.

The Codex desktop app does not show any Chrome plugin, so there is no visible way to connect the extension.

Screenshots

Attached screenshots show:

  1. The Codex Chrome extension popup with Disconnected status and the message asking to use the Chrome plugin in Codex.
  2. The Codex app browser setting enabled.

Additional context

I already tried:

  • Updating the Codex desktop app.
  • Restarting Codex.
  • Restarting Chrome.
  • Checking the Codex settings.
  • Looking for Chrome under Plugins / Apps / Connectors.
  • Confirming that this is a personal account, not Business / Enterprise / Edu.

The issue appears to be that the Chrome plugin is missing from the Codex app, even though the Chrome extension expects it to exist.

View original on GitHub ↗

3 Comments

github-actions[bot] contributor · 3 months ago

Potential duplicates detected. Please review them and close your issue if it is a duplicate.

  • #22051
  • #21862
  • #21788
  • #21929
  • #21936

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Tomodovodoo · 3 months ago

I have a workaround, which might be of interest!
https://x.com/Tomodovodoo/status/2053781991397429742

Dron007 · 3 months ago

I was thinking that I have the same problem because I use other Chrome-based browser, not Chrome. It is possible to specify different folder/executable for the browser instead of hardcoding Chrome in Windows version?
But in my case I was able to install Chrome plugin and extension but they could not connect.