I have already purchased a plus member. Why am I still prompted this?

Open 💬 0 comments Opened May 15, 2026 by HansenCCC

What version of the Codex App are you using (From “About Codex” dialog)?

26.513.20950 (2816)

What subscription do you have?

plus

What platform is your computer?

Darwin 25.2.0 arm64 arm

What issue are you seeing?

I have already purchased a plus member. Why am I still prompted this?

<img width="2220" height="770" alt="Image" src="https://github.com/user-attachments/assets/3a60e440-f022-4516-a08b-379316478d5e" />

I have purchased a member's,I've been waiting for hours

“You've hit your usage limit. Upgrade to Plus to continue using Codex (https://chatgpt.com/explore/plus), or try again at May 21st, 2026 8:28 PM.

What steps can reproduce the bug?

<img width="2220" height="770" alt="Image" src="https://github.com/user-attachments/assets/5072dde1-2ffb-414c-8d0e-284c2a7cab4a" />
Feedback ID: 019e2bb2-a347-7c22-957a-93849991e2bf

What is the expected behavior?

It should work, but it's not a prompt for me to upgrade plus

Additional information

The email address I used to purchase is chs2534550460@gmail.com

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