Codex showing "You’re out of Codex messages" and "Get plus" when i have a business account

Open 💬 1 comment Opened May 21, 2026 by ranran2121

What version of the Codex App are you using (From “About Codex” dialog)?

26.513.31313 (2867)

What subscription do you have?

business

What platform is your computer?

Darwin 25.4.0 arm64 arm

What issue are you seeing?

Codex showing that i am out of messages but checking via the web shows i'm not at limits.
I have been out for a week and after 10 days of no usage at all I still had the out of message warning. Furthermore, the time limits keep changing without any usage on my side. Other people of my team do not have any issue. I have already logge out and restarted the computer

<img width="1319" height="749" alt="Image" src="https://github.com/user-attachments/assets/beae18c1-d646-438f-9de3-73f52d0d65db" />

What steps can reproduce the bug?

Steps i've tried to resolve:
Log out of codex and back in
Close codex and reopen

What is the expected behavior?

Account should be recognised as business account in codex

Additional information

_No response_

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