Computer Use disabled in Lebanon despite prior availability and bundled plugin present
Summary
Computer Use was working normally on this same Codex Desktop account/machine in Lebanon, then later disappeared. After the latest update, the Computer Use settings page is visible, but both controls are disabled with:
Disabled by your organization or unavailable in your region
Lebanon is not in the EEA, UK, or Switzerland, so if the documented unsupported region list is still EEA/UK/Switzerland, this may be a regional eligibility or account/org gating bug. It may be incorrectly classifying Lebanon as part of a blocked Europe/EEA bucket, or otherwise applying the wrong regional/account eligibility flag.
Current behavior
- The Computer Use section is visible in Codex Desktop settings/sidebar.
- "Any App" and "Google Chrome" controls are disabled.
- The UI says: "Disabled by your organization or unavailable in your region".
- Earlier, clicking install for
computer-use@openai-bundledshowed: "Could not load this plugin right now". - After restart/plugin refresh, the generated bundled marketplace excludes
computer-useandchrome.
Expected behavior
Computer Use should remain available for this account/machine in Lebanon if Lebanon is not intentionally blocked. If it is blocked for another reason, the UI should distinguish between:
- organization/workspace policy
- account eligibility / rollout bucket
- unsupported region
The current combined message makes it impossible to tell whether the user is blocked by region, organization policy, or a plugin-loader failure.
Local evidence
Codex Desktop version:
26.519.22136 build 3003
embedded codex-cli 0.133.0-alpha.1
The installed app bundle contains Computer Use:
/Applications/Codex.app/Contents/Resources/plugins/openai-bundled/plugins/computer-use
The app-bundle marketplace includes:
browser
chrome
computer-use
latex
But the generated runtime marketplace contains only:
browser
latex
The installed plugin cache also only contains browser:
~/.codex/plugins/cache/openai-bundled/browser/26.519.22136
The raw Computer Use MCP binary starts successfully from the app bundle and returns serverInfo: Computer Use, so the local bundled binary itself is present and runnable.
Why this looks like an eligibility/region bug
This is not a first-time setup issue. Computer Use previously appeared and worked normally on this same machine/account in Lebanon. It has disappeared more than once after restart/update/plugin refresh.
Because the bundled plugin exists locally and the raw MCP starts successfully, the failure appears to be in the Desktop app's plugin loader / generated bundled marketplace / account-region eligibility layer.
Please confirm whether Lebanon is intentionally blocked. If not, the region selector or eligibility gate may be treating Lebanon as part of a blocked European/EEA region bucket or applying the wrong account/org flag.
Related symptoms seen locally
- Computer Use visible sometimes, then gone after restart.
- Plugin package present in app bundle but missing from generated marketplace/cache.
- Native install flow says it cannot load the plugin.
- Newer UI now shows the explicit disabled state instead of only hiding the plugin.
This issue has 4 comments on GitHub. Read the full discussion on GitHub ↗