Computer Use disabled in Lebanon despite prior availability and bundled plugin present
Summary
Computer Use was working normally on this same Codex Desktop account/machine in Lebanon, then later disappeared. After the latest update, the Computer Use settings page is visible, but both controls are disabled with:
Disabled by your organization or unavailable in your region
Lebanon is not in the EEA, UK, or Switzerland, so if the documented unsupported region list is still EEA/UK/Switzerland, this may be a regional eligibility or account/org gating bug. It may be incorrectly classifying Lebanon as part of a blocked Europe/EEA bucket, or otherwise applying the wrong regional/account eligibility flag.
Current behavior
- The Computer Use section is visible in Codex Desktop settings/sidebar.
- "Any App" and "Google Chrome" controls are disabled.
- The UI says: "Disabled by your organization or unavailable in your region".
- Earlier, clicking install for
computer-use@openai-bundledshowed: "Could not load this plugin right now". - After restart/plugin refresh, the generated bundled marketplace excludes
computer-useandchrome.
Expected behavior
Computer Use should remain available for this account/machine in Lebanon if Lebanon is not intentionally blocked. If it is blocked for another reason, the UI should distinguish between:
- organization/workspace policy
- account eligibility / rollout bucket
- unsupported region
The current combined message makes it impossible to tell whether the user is blocked by region, organization policy, or a plugin-loader failure.
Local evidence
Codex Desktop version:
26.519.22136 build 3003
embedded codex-cli 0.133.0-alpha.1The installed app bundle contains Computer Use:
/Applications/Codex.app/Contents/Resources/plugins/openai-bundled/plugins/computer-useThe app-bundle marketplace includes:
browser
chrome
computer-use
latexBut the generated runtime marketplace contains only:
browser
latexThe installed plugin cache also only contains browser:
~/.codex/plugins/cache/openai-bundled/browser/26.519.22136The raw Computer Use MCP binary starts successfully from the app bundle and returns serverInfo: Computer Use, so the local bundled binary itself is present and runnable.
Why this looks like an eligibility/region bug
This is not a first-time setup issue. Computer Use previously appeared and worked normally on this same machine/account in Lebanon. It has disappeared more than once after restart/update/plugin refresh.
Because the bundled plugin exists locally and the raw MCP starts successfully, the failure appears to be in the Desktop app's plugin loader / generated bundled marketplace / account-region eligibility layer.
Please confirm whether Lebanon is intentionally blocked. If not, the region selector or eligibility gate may be treating Lebanon as part of a blocked European/EEA region bucket or applying the wrong account/org flag.
Related symptoms seen locally
- Computer Use visible sometimes, then gone after restart.
- Plugin package present in app bundle but missing from generated marketplace/cache.
- Native install flow says it cannot load the plugin.
- Newer UI now shows the explicit disabled state instead of only hiding the plugin.
4 Comments
Potential duplicates detected. Please review them and close your issue if it is a duplicate.
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Update: this appears to be resolved for my account/machine after today's Codex Desktop update.
Current version:
Computer Use is now visible and enabled in Settings, including Any App and Google Chrome. I also verified it is functional, not only visible: the Computer Use tool successfully read Finder and returned a real accessibility tree/screenshot with:
Closing this issue since the regional/account eligibility gate no longer blocks me in Lebanon after the update. Thanks.
Regression update: reopening this because Computer Use disappeared again after it was working.
On 2026-05-27, after an update, the Computer Use settings became enabled and I verified the actual tool path with a Finder smoke test:
On 2026-05-28, it disappeared again. Current local state:
The app bundle still includes Computer Use:
But the generated runtime marketplace was rewritten at
2026-05-28T10:00:22Zand only exposes:The installed cache only contains browser:
So the issue is still intermittent: Computer Use can become available and function normally, then later the generated runtime marketplace/plugin eligibility layer prunes it again even though the bundled plugin remains present.
Additional signal after the regression: after restarting Codex Desktop, macOS showed a Gatekeeper dialog for the nested runtime app:
I clicked Cancel and then checked both the copied runtime app and the bundled app copy.
Current Codex version:
The bundled marketplace still includes Computer Use:
But the generated runtime marketplace still prunes it:
The installed plugin cache only has Browser:
Signature/notarization checks currently pass for both copies of the Computer Use runtime app:
There is no
com.apple.quarantinexattr on either app bundle when checked after the dialog.So there may be two layers here:
computer-usefrom the generated marketplace even though the bundled plugin is present;This still looks like an issue in the Codex Desktop plugin/runtime install or eligibility path rather than a missing local binary.