macOS: Chrome and Computer Use disappear after restart; logout/login temporarily restores them

What version of the Codex App are you using (From “About Codex” dialog)?

26.519.41501

What subscription do you have?

ChatGPT Pro

What platform is your computer?

Darwin 25.5.0 arm64 arm macOS, Apple Silicon Region/account location: Saudi Arabia / Asia-Riyadh

What issue are you seeing?

On Codex Desktop for macOS, the bundled Chrome and Computer Use plugins disappear after restart even though the installed Codex app bundle contains both plugins.

Logging out and back in temporarily restored both plugins, but after a later restart the plugins disappeared again.

This looks like a Codex Desktop bundled plugin availability/session sync issue, not a missing local plugin installation.

After startup, Codex Desktop writes a bundled marketplace with only:

pluginCount=2 pluginNames=["browser","latex"]

Then it removes Chrome and Computer Use:

bundled_plugin_uninstall_requested pluginId=chrome@openai-bundled pluginName=chrome reason=not_in_bundled_marketplace_plugin_names
bundled_plugin_uninstall_requested pluginId=computer-use@openai-bundled pluginName=computer-use reason=not_in_bundled_marketplace_plugin_names

The same startup log also shows:

hasExternalPluginStateSync=false

What steps can reproduce the bug?

1. Open Codex Desktop on macOS.
2. Confirm Chrome and Computer Use plugins are available, or restore them by logging out and back in.
3. Quit and restart Codex Desktop.
4. Open the Plugins tab or start a new chat.
5. Observe that Chrome and Computer Use disappear again.
6. Check the desktop logs under ~/Library/Logs/com.openai.codex/.

Observed logs show Codex generating only:

pluginCount=2 pluginNames=["browser","latex"]

Then uninstalling:

chrome@openai-bundled
computer-use@openai-bundled

What is the expected behavior?

If the installed Codex app bundle contains chrome and computer-use, and the account is eligible for those plugins, Codex Desktop should not remove them from the runtime bundled marketplace on startup.

If the plugins are gated, unavailable, or unsupported for this account/region, the UI should show a clear unavailable state instead of silently removing them from local bundled plugin state.

Additional information

Platform:

Darwin 25.5.0 arm64 arm
macOS, Apple Silicon
Region/account location: Saudi Arabia / Asia-Riyadh

Codex Desktop version observed in logs:

26.519.41501

The installed Codex app bundle contains the affected plugins:

/Applications/Codex.app/Contents/Resources/plugins/openai-bundled/plugins/chrome
/Applications/Codex.app/Contents/Resources/plugins/openai-bundled/plugins/computer-use

Logging out and back in temporarily restored the correct bundled marketplace:

pluginCount=4 pluginNames=["browser","chrome","computer-use","latex"]

When local cache is repaired manually, the plugin cache can be restored:

browser/latest -> 26.519.41501
chrome/latest -> 26.519.41501
computer-use/latest -> 1.0.799

But this is only temporary if the next Codex startup writes the reduced bundled marketplace again.

I am not in the EU/UK. I am using Codex from Saudi Arabia. This may still be a rollout or account-gating issue, but it does not appear to match only the EU/UK regional gating reports.

Related issues:

https://github.com/openai/codex/issues/21598
https://github.com/openai/codex/issues/18803
https://github.com/openai/codex/issues/21791
https://github.com/openai/codex/issues/20211