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Codex Issues / #24437

Intel macOS x64 26.519.41501 still missing computer-use helper for Appshots and Locked use

Open 💬 8 comments Opened May 25, 2026 by NightGlowww
💡 Likely answer: A maintainer (github-actions[bot], contributor) responded on this thread — see the highlighted reply below.

Summary

Codex Desktop 26.519.41501 on Intel macOS still cannot use Computer Use, Appshots, or Locked use because the x64 distribution does not include the computer-use bundled plugin or the Codex Computer Use.app helper.

This appears to still be a packaging/distribution issue in the current x64 build, not a local permissions issue.

Environment

Hardware/arch: Intel Mac, x86_64
CPU: Intel Core i9-9880H
Codex Desktop: 26.519.41501
CFBundleVersion: 3044
Bundled Codex CLI: codex-cli 0.133.0-alpha.1

Symptoms

  • Appshots hotkey registration and dispatch work.
  • Appshots capture fails before producing a screenshot or AX text.
  • Locked use cannot be enabled reliably.
  • Reinstalling Codex and updating from 26.519.31651 to 26.519.41501 did not change the result.

The relevant failure remains:

Computer Use capture worker start failed
errorMessage="Failed to spawn managed Computer Use service"

Local bundle state after updating to 26.519.41501

The installed app bundle contains only:

/Applications/Codex.app/Contents/Resources/plugins/openai-bundled/plugins/
  browser
  chrome
  latex

The generated user bundled marketplace also contains only:

~/.codex/.tmp/bundled-marketplaces/openai-bundled/plugins/
  browser
  chrome
  latex

No computer-use, Codex Computer Use.app, SkyComputerUseService, or CUA helper payload exists under:

/Applications/Codex.app/Contents/Resources/plugins/openai-bundled/plugins/
~/.codex/.tmp/bundled-marketplaces/openai-bundled/plugins/
~/.codex/plugins/cache/openai-bundled/

Current x64 package check

The x64 appcast now points to:

26.519.41501
CFBundleVersion 3044
https://persistent.oaistatic.com/codex-app-prod/Codex-darwin-x64-26.519.41501.zip

I downloaded and inspected the full zip. It still contains only:

Codex.app/Contents/Resources/plugins/openai-bundled/plugins/latex/
Codex.app/Contents/Resources/plugins/openai-bundled/plugins/browser/
Codex.app/Contents/Resources/plugins/openai-bundled/plugins/chrome/

It does not contain:

computer-use
Codex Computer Use.app
SkyComputerUseService

arm64 package comparison

The same-version arm64 package does include the missing payload:

Codex.app/Contents/Resources/plugins/openai-bundled/plugins/computer-use/
Codex.app/Contents/Resources/plugins/openai-bundled/plugins/computer-use/Codex Computer Use.app/
Codex.app/Contents/Resources/plugins/openai-bundled/plugins/computer-use/Codex Computer Use.app/Contents/MacOS/SkyComputerUseService

However, that helper is arm64-only and cannot be copied into the Intel install:

SkyComputerUseService: Mach-O 64-bit arm64 executable
lipo -archs: arm64

Related helper binaries in the arm64 package are also arm64-only, including SkyComputerUseClient, CUALockScreenGuardian, and the Locked use authorization plugin installer.

Older x64 package check

I also checked older x64 packages still listed in the appcast:

26.519.31651
26.519.22136
26.513.31313
26.513.20950
26.506.31421

Those packages also did not expose computer-use, Codex Computer Use.app, or SkyComputerUseService, so rolling back does not appear to be a viable workaround.

Related issues

This is related to, but intentionally adds current 26.519.41501 evidence:

  • #18404
  • #19932
  • #24053
  • #24207

Expected behavior

The x64 build should either:

  1. include an x86_64 or universal computer-use helper/plugin payload, so Computer Use, Appshots, and Locked use can work on supported Intel Macs; or
  2. clearly hide/disable these settings on Intel macOS if Computer Use is no longer supported on x86_64.

Actual behavior

The settings are visible and the Appshots hotkey path starts, but the required helper payload is absent from the x64 distribution, so the managed Computer Use service cannot spawn.

View original on GitHub ↗

8 Comments

github-actions[bot] contributor · 3 months ago

Potential duplicates detected. Please review them and close your issue if it is a duplicate.

  • #24053
  • #24207

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Bono1221 · 2 months ago

Adding a current Intel/x64 data point after a fresh reinstall on 2026-06-01.

Environment:

  • Hardware: MacBookAir9,1, Intel Core i7, x86_64
  • macOS: 15.3.2
  • Codex Desktop: 26.527.31326
  • CFBundleVersion: 3390
  • Installed app: /Applications/Codex.app

Observed state:

  • Settings > Computer Use exposes browser control but does not provide a native Computer Use install path.
  • /Applications/Codex.app/Contents/Resources/plugins/openai-bundled/plugins contains only: browser, chrome, latex
  • ~/.codex/computer-use contains only config.json
  • Codex Computer Use.app and SkyComputerUseService are absent.
  • Reinstalling the current Intel Codex Desktop app does not restore the missing payload.

Relevant repeated log error:

Failed to reconcile managed Computer Use service
errorMessage="Failed to spawn managed Computer Use service"

This still appears to be an x64 packaging/distribution issue rather than a local macOS permission, hotspot, or VPN issue. Please publish an x86_64 or universal helper payload, or explicitly mark native Computer Use as unavailable on Intel macOS.

Onlydreams · 2 months ago

Adding a newer Intel/x64 data point after updating to the current Codex Desktop build on 2026-06-03.

Environment:

  • Hardware/arch: Intel Mac, x86_64
  • Codex Desktop: 26.601.21317
  • CFBundleVersion: 3511
  • Installed app: /Applications/Codex.app

User-visible state:

  • Settings > Computer Use shows: Computer Use plugin unavailable
  • Locked use is visible in the settings UI, but native Computer Use remains unavailable.

Local bundle state:

/Applications/Codex.app/Contents/Resources/plugins/openai-bundled/plugins/
  browser
  chrome
  latex

~/.codex/plugins/cache/openai-bundled/
  browser
  chrome

The expected Computer Use helper payload is still absent:

/Applications/Codex.app/Contents/MacOS/SkyComputerUseService    # missing
/Applications/Codex.app/Contents/Resources/plugins/openai-bundled/plugins/computer-use/    # missing
~/.codex/plugins/cache/openai-bundled/computer-use/    # missing

Relevant Codex Desktop logs still show the same spawn failure:

Failed to reconcile managed Computer Use service
appshotsEnabled=true
errorMessage="Failed to spawn managed Computer Use service"

The main process code in the installed app expects the managed service at:

/Applications/Codex.app/Contents/MacOS/SkyComputerUseService

but that file is not present in the x64 app bundle.

I also verified code signing on the installed app:

$ codesign --verify --deep --strict --verbose=2 /Applications/Codex.app
/Applications/Codex.app: invalid signature (code or signature have been modified)
In architecture: x86_64

A locally available Codex-latest-x64.dmg for 26.519.31651 was mounted read-only for comparison. It also lacked SkyComputerUseService and failed codesign --verify, so rolling back to that x64 DMG is not a workaround.

This still appears to be an Intel/x64 packaging or distribution problem rather than a local permission issue. The current 26.601.21317 x64 app still exposes the Computer Use settings UI, but the helper payload required to spawn the managed Computer Use service is missing.

Onlydreams · 1 month ago

Adding a current Intel/x64 data point from 2026-07-19. The issue still reproduces on a substantially newer desktop build.

Environment:

  • Hardware/arch: Intel Mac, x86_64
  • macOS: 15.7.7 (24G720)
  • Desktop app: 26.715.31925
  • CFBundleVersion: 5551
  • Installed bundle: /Applications/ChatGPT.app (CFBundleIdentifier=com.openai.codex)
  • Main executable: Mach-O 64-bit x86_64
  • Bundled Codex CLI: 0.145.0-alpha.18

Current bundled marketplace contents:

/Applications/ChatGPT.app/Contents/Resources/plugins/openai-bundled/plugins/
  browser
  chrome
  deep-research
  latex
  sites
  visualize

There is still no computer-use plugin directory. The user plugin cache likewise contains browser, chrome, sites, and visualize, but no computer-use.

The native macOS Computer Use payload remains absent:

Codex Computer Use.app        # missing
SkyComputerUseService         # missing
SkyComputerUseClient          # missing
CUALockScreenGuardian         # missing

Additional local state:

  • ~/.codex/computer-use/ contains only config.json.
  • defaults read com.openai.sky.CUAService reports that the domain does not exist.
  • codex plugin list does not expose computer-use@openai-bundled.
  • codex mcp list contains a disabled computer-use entry whose command points to the missing relative SkyComputerUseClient helper.

The current desktop log still reports the same startup failure:

Failed to reconcile managed Computer Use service
appshotsEnabled=true
errorMessage="Failed to spawn managed Computer Use service"
nodeReplEnabled=true

So as of desktop build 26.715.31925, native Computer Use, Appshots capture, and Locked use remain unavailable on Intel macOS because the x64 distribution still does not contain the required macOS helper/plugin payload. This is still reproducible well beyond the 26.519.x builds originally reported here.

MisterUniqueSwiss · 23 days ago

Adding a current Intel/x64 data point from 2026-08-05.

Environment:

  • Hardware/arch: Intel Mac, x86_64
  • Installed app: /Applications/ChatGPT.app
  • Bundle identifier: com.openai.codex
  • ChatGPT/Codex Desktop: 26.730.61639
  • CFBundleVersion: 6234
  • Current official x64 download checked: https://persistent.oaistatic.com/codex-app-prod/ChatGPT-latest-x64.dmg
  • Current standard download checked: https://persistent.oaistatic.com/codex-app-prod/ChatGPT.dmg

Local verification:

installed:
26.730.61639
6234
/Applications/ChatGPT.app/Contents/MacOS/ChatGPT: Mach-O 64-bit executable x86_64
helper missing

x64 dmg:
26.730.61639
6234
/Volumes/ChatGPT Installer/ChatGPT.app/Contents/MacOS/ChatGPT: Mach-O 64-bit executable x86_64
helper missing

standard dmg:
26.730.61639
6234
/Volumes/ChatGPT Installer 1/ChatGPT.app/Contents/MacOS/ChatGPT: Mach-O 64-bit executable arm64
/Volumes/ChatGPT Installer 1/ChatGPT.app/Contents/Resources/cua_node/lib/node_modules/@oai/sky/Codex Computer Use.app/Contents/MacOS/SkyComputerUseService: Mach-O 64-bit executable arm64

Observed behavior:

  • Appshots fail with Unable to attach appshot / unable to attach.
  • Logs previously showed Failed to spawn managed Computer Use service and capture ended with hadScreenshot=false and hadAxText=false.
  • ~/.codex/computer-use/ contains only config.json unless an incompatible arm64 helper is manually copied.
  • Copying the helper from ChatGPT.dmg does not work on Intel because SkyComputerUseService is arm64-only.
  • Chrome control still works separately, so this is not a general plugin/browser-control failure.

This still appears to be an x64 packaging/distribution issue in the current 26.730.61639 build: the x64 package does not include an x86_64 or universal Codex Computer Use.app / SkyComputerUseService, while the standard arm64 package includes an arm64-only helper.

Could the OpenAI/Codex team confirm whether native macOS Computer Use/Appshots are intended to be supported on Intel Macs, and if so whether an x86_64/universal helper package is planned? If Intel is no longer supported for this feature, it would help if the app hid Appshots/native Computer Use on x86_64 or showed an explicit unsupported message instead of surfacing the spawn failure.

kenjihosomi-a11y · 20 days ago

Adding another reproduction here since #26842 was closed as a duplicate of this issue.

This issue is still reproducible on a newer Intel/x86_64 build.

Environment

  • ChatGPT Desktop: 26.803.41515
  • Build: 6321
  • Architecture: x86_64
  • macOS: Sequoia 15.7.8

Observed

  • “Locked use” cannot be enabled.
  • ~/.codex/computer-use/ contains only config.json.
  • Codex Computer Use.app is missing.
  • SkyComputerUseService is missing.
  • CUALockScreenGuardian is missing.
  • No computer-use / computer_use directory exists under ChatGPT.app/Contents/Resources.
  • No com.openai.sky.CUAService launchd service is registered or running.

The main ChatGPT app itself passes both codesign verification and Gatekeeper:

/Applications/ChatGPT.app: valid on disk
/Applications/ChatGPT.app: satisfies its Designated Requirement
/Applications/ChatGPT.app: accepted
source=Notarized Developer ID
origin=Developer ID Application: OpenAI OpCo, LLC (2DC432GLL2)

trustd also logs that the 2DC432GLL2.com.openai.sky.CUAService App Group entitlement is being ignored.

This appears to confirm that the Intel/x64 Computer Use helper packaging issue is still present in ChatGPT Desktop 26.803.41515 / build 6321.

ragtimelab · 18 days ago

Adding independent same-version package evidence from an Intel iMac. This complements the existing 26.803 reproduction above by comparing the official x64 and arm64 DMGs directly.

Environment

  • Hardware: iMac19,1 (2019), 6-core Intel Core i5, x86_64
  • macOS: Sequoia 15.7.8 (24G824)
  • ChatGPT Desktop: 26.803.41515
  • CFBundleVersion: 6321
  • Bundle ID: com.openai.codex

Official x64 package and installed app

The current Homebrew cask resolves to OpenAI's official x64 package:

https://persistent.oaistatic.com/codex-app-prod/ChatGPT-darwin-x64-26.803.41515.zip

I also downloaded OpenAI's direct Intel DMG:

https://persistent.oaistatic.com/codex-app-prod/Codex-latest-x64.dmg

The app inside the x64 DMG and /Applications/ChatGPT.app have identical SHA-256 values for both the main executable and app.asar:

ChatGPT executable:
65486ee3e35480dbb587ba390720074835c5a570bdfbc73e8c778dd62918aa5c

app.asar:
1fe730368599b99b7cb616d8abef2e0ca37a8ecfe05d6d5e51a395c4cd484493

The x64 app contains only these bundled plugins:

browser
chrome
deep-research
latex
reminders-macos
sites
visualize

It contains none of the following anywhere under Contents/Resources:

plugins/openai-bundled/plugins/computer-use
Codex Computer Use.app
SkyComputerUseService
SkyComputerUseClient
CUALockScreenGuardian
Codex Computer Use Installer

The installed app passes deep/strict code-signature verification. macOS TCC also reports Accessibility and Screen Capture as allowed for com.openai.codex (auth_value=2), so this is not caused by missing privacy permissions.

The current runtime failure is:

Failed to reconcile managed Computer Use service
errorMessage="Failed to spawn managed Computer Use service"

In the UI, the Any App control is absent, the Computer Use plugin cannot be found, and enabling Locked use fails.

Same-version arm64 comparison

The official Apple Silicon DMG is also 26.803.41515 / build 6321. Unlike the x64 package, it includes:

computer-use
messages
record-and-replay

It also contains Codex Computer Use.app, SkyComputerUseService, SkyComputerUseClient, the Locked use installer, and CUALockScreenGuardian. Every relevant helper executable is a non-fat arm64 Mach-O, so copying it into the Intel installation cannot work.

Conclusion / requested upstream fix

This rules out Homebrew, reinstall state, local tampering, and TCC permissions. The failure is the architecture-specific OpenAI distribution: the supported x64 desktop app omits the signed Computer Use payload while the shared UI still exposes Computer Use and Locked use paths.

Please either:

  1. ship signed x86_64 or universal Computer Use plugin/helper payloads in the x64 distribution, or
  2. explicitly document Computer Use as Apple-Silicon-only and architecture-gate/hide the unavailable controls on Intel Macs.

The current Computer Use documentation says the feature is available on macOS without an Apple Silicon restriction:
https://learn.chatgpt.com/docs/computer-use

dupenggtd-spec · 11 days ago

同样问题，请求上游修复