Microsoft Store Fails to Install App

Open 💬 2 comments Opened May 31, 2026 by delscorcho

What version of the Codex App are you using (From “About Codex” dialog)?

Latest

What subscription do you have?

Plus

What platform is your computer?

Windows 11

What issue are you seeing?

Microsoft store fails to install the Codex or ChatGPT apps.

Error code: 0X87E10BC6

This is a legitimate Windows 11 machine, located in and with the region set to United States.

What steps can reproduce the bug?

  • Open Microsoft Store
  • Search for Codex (or ChatGPT)
  • Attempt to install app

Button shows installing for a brief period, and then fails with "Something Went Wrong" and the above error code.

What is the expected behavior?

Installs and works

Additional information

_No response_

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