Force to Log Out from Codex Then Can't Login to Codex Because Phone Number doesn' get verification code

Open 💬 9 comments Opened Jun 2, 2026 by herlambangdes
💡 Likely answer: A maintainer (github-actions[bot], contributor) responded on this thread — see the highlighted reply below.

What version of the Codex App are you using (From “About Codex” dialog)?

26.527.7698.0

What subscription do you have?

Plus

What platform is your computer?

Windows

What issue are you seeing?

Force log out from Chatgpt and Codex. I can login to Chatgpt but I can't login to Codex. Because phone number doesn' get verification code, although phone number is correct.

What steps can reproduce the bug?

  1. Running agent
  2. Suddenly, it tells my account is revoked and says to logout and login again
  3. Find out that in Chatgpt tells that my account session is expired
  4. Logout from Chatgpt and login successfully
  5. Try to login to Codex, but I can't because don't recieve phone number code verification althogh phone number is correct
  6. Try to resend code, but fail, it shows that unable to send to this phone number

What is the expected behavior?

can recieve phone number code verification and login successfully

Additional information

phone number extension is from Indonesia

_No response_

View original on GitHub ↗

9 Comments

github-actions[bot] contributor · 1 month ago

Potential duplicates detected. Please review them and close your issue if it is a duplicate.

  • #24843
  • #25185
  • #25377
  • #25749

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superftch · 1 month ago

im facing same issue

sabrysmk · 1 month ago

same issue can't use my codex 12+ hours

yinvoke · 1 month ago

same problems

ClarifiedfishLee · 1 month ago

same problem

JediMasterKenobi · 1 month ago

Same problem here and it says the phone number has been used on too many accounts

FrankZ20 · 1 month ago

same here. Paid Plus user, cannot login to codex because account phone number no longer being used and chatgpt doesn't allow to change it.

59zheng · 1 month ago

same issue can't use my codex 12+ hours

haphcc · 1 month ago

same issue