macOS: Codex Cannot Use App Snapshots or the Computer Use Plugin

Open 💬 7 comments Opened Jun 2, 2026 by Zh1406628191
💡 Likely answer: A maintainer (github-actions[bot], contributor) responded on this thread — see the highlighted reply below.

What version of the Codex App are you using (From “About Codex” dialog)?

26.527.60818(3437)

What subscription do you have?

暂无订阅,目前处于试用阶段

What platform is your computer?

uname -m : x86_64

What issue are you seeing?

codex无法使用应用快照、computer use插件(且我的codex 插件中没有computer use ),是针对旧版mac,处理器是inter的电脑不适用吗?

What steps can reproduce the bug?

<img width="984" height="272" alt="Image" src="https://github.com/user-attachments/assets/953f96ea-652a-4950-bf12-d3a384960bb9" />

<img width="1772" height="904" alt="Image" src="https://github.com/user-attachments/assets/fc53192c-a2a1-4d0a-be6c-cc61e0c69e71" />

What is the expected behavior?

希望可以体验上此功能

Additional information

_No response_

View original on GitHub ↗

7 Comments

github-actions[bot] contributor · 2 months ago

Potential duplicates detected. Please review them and close your issue if it is a duplicate.

  • #24437
  • #25045
  • #24530
  • #25813
  • #25601

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etraut-openai contributor · 2 months ago

macOS: Codex Cannot Use App Snapshots or the Computer Use Plugin

What version of the Codex App are you using (from the “About Codex” dialog)?

26.527.60818 (3437)

What subscription do you have?

No subscription at the moment. I am currently in the trial period.

What platform is your computer?

uname -m: x86_64

What issue are you seeing?

Codex cannot use app snapshots or the Computer Use plugin. The Computer Use plugin also does not appear in my list of Codex plugins.

Are these features unavailable on older Macs with Intel processors?

What steps can reproduce the bug?

[Image]

[Image]

What is the expected behavior?

I would like to be able to try this feature.

Additional information

No response

chenyanlei · 2 months ago

Codex 版本:26.616.32156 (4157)
macOS Intel:x86_64
codex plugin list 没有 computer-use
日志有 Failed to reconcile/spawn managed Computer Use service
当前官方 x64 包里缺 Codex Computer Use.app / SkyComputerUseServic

Triple-Z · 2 months ago

same problem here.

liu-zhengquan · 1 month ago

我也有同样的问题

qwggf · 12 days ago

Still reproducible on Codex App 26.810.52044 (6662)
macOS 15.7.9, x86_64.

App Snapshot detects the target application correctly, but capture fails with:

Failed to spawn managed Computer Use service
failureReason=start_request_failed
hadAxText=false
hadScreenshot=false

Reinstalling the app and resetting Screen Recording /
Accessibility permissions did not resolve the issue.

Fierygit · 5 days ago

+1