codex does not respond for both login auth or API

What version of Codex is running?

codex-cli 0.23.0

Which model were you using?

gpt-5

What platform is your computer?

Darwin 24.4.0 x86_64 i386

What steps can reproduce the bug?

in codex, even with "Reasoning Effort: Minimal", my chat will wait infinite time and no reply (usually I wait 600s).
I set RUST_LOG=debug and OPENAI_API_KEY={my-key}, then tried both login with my ChatGPT plus and logout. there is no log for how it fails. and Input, Output, Total token usage with /status are 0.
example chat:

user
summarize rule_sets/README.md

🖐 Turn interrupted

log:

(base) Wangs-MacBook-Pro:~ wangbo-ting$ tail -F ~/.codex/log/codex-tui.log
2025-08-23T01:23:26.117056Z  WARN stream disconnected - retrying turn (1/5 in 193ms)...
2025-08-23T01:39:08.505631Z  INFO interrupt received: abort current task, if any
2025-08-23T01:46:16.270639Z  INFO interrupt received: abort current task, if any
2025-08-23T01:51:19.736059Z  INFO interrupt received: abort current task, if any
2025-08-23T02:10:22.202528Z  INFO interrupt received: abort current task, if any
2025-08-23T02:24:21.858035Z  WARN stream disconnected - retrying turn (1/5 in 207ms)...
2025-08-23T02:26:49.827652Z  WARN stream disconnected - retrying turn (2/5 in 407ms)...
2025-08-23T02:31:27.352872Z  WARN stream disconnected - retrying turn (3/5 in 774ms)...
2025-08-23T02:33:21.184959Z  WARN stream disconnected - retrying turn (4/5 in 1.625s)...
2025-08-23T02:34:00.892860Z  INFO interrupt received: abort current task, if any

What is the expected behavior?

user
summarize rule_sets/README.md

{some reply about the summary}

What do you see instead?

wait for long time without reply:

user
summarize rule_sets/README.md

Additional information

_No response_