Unable to find the Computer Use and Chrome plugins

Open 💬 3 comments Opened Jun 3, 2026 by jiangtaoxu2024-cmd
💡 Likely answer: A maintainer (github-actions[bot], contributor) responded on this thread — see the highlighted reply below.

What version of the Codex App are you using (From “About Codex” dialog)?

windows版本

What subscription do you have?

chat gpt Plus

What platform is your computer?

Windows 11 家庭版 中文版

What issue are you seeing?

no-active-thread-019e8cac-2dd5-7a71-9159-a5893b4f622f

What steps can reproduce the bug?

Feedback ID: no-active-thread-019e8cac-2dd5-7a71-9159-a5893b4f622f

What is the expected behavior?

_No response_

Additional information

_No response_

View original on GitHub ↗

3 Comments

github-actions[bot] contributor · 2 months ago

Potential duplicates detected. Please review them and close your issue if it is a duplicate.

  • #26078
  • #25220
  • #25780
  • #26109
  • #25878

Powered by Codex Action

etraut-openai contributor · 2 months ago

English translation:

What version of the Codex App are you using (From “About Codex” dialog)?

Windows version

What subscription do you have?

ChatGPT Plus

What platform is your computer?

Windows 11 Home, Chinese edition

What issue are you seeing?

no-active-thread-019e8cac-2dd5-7a71-9159-a5893b4f622f

What steps can reproduce the bug?

Feedback ID: no-active-thread-019e8cac-2dd5-7a71-9159-a5893b4f622f

What is the expected behavior?

_No response_

Additional information

_No response_

<!-- codex-issue-translator -->

zemeng5208 · 16 days ago

我维护了一个针对 Windows Codex Desktop 插件异常的独立恢复项目 WinBridge Recovery:https://github.com/zemeng5208/winbridge-recovery

你这个 issue 目前公开的信息比较少,只能确认是 Windows 11 家庭中文版上找不到 Computer Use / Chrome。这里建议先区分两类原因:

  1. 如果是更新/重启后,本机官方插件文件还在,但 openai-bundled marketplace、插件 cache、latest 指针、runtime/helper 路径或 Chrome native-host 注册状态发生了漂移/残缺,WinBridge Recovery 可以自动检查并尝试恢复;
  2. 如果是账号、地区、Workspace 灰度或服务端 feature gate 本身没有开放,它不能绕过这些限制。

这个工具只使用电脑上已经安装的官方 Desktop 包来做本地状态恢复,有备份、回滚和修复后自检,不修改 C:\Program Files\WindowsApps,也不打包官方插件文件。

我是这个项目的维护者,项目是非官方、非商业的学生项目。你这种“原来/应该有,但本地突然找不到插件”的情况可以先用它做一次诊断;如果诊断显示本地静态状态完全一致,那就更应该继续按账号/服务端或上游运行时问题排查。