ChatGPT Plus subscriber, but Codex on macOS says “Upgrade to Plus”
Resolved 💬 3 comments Opened Jun 3, 2026 by tomben479 Closed Jun 3, 2026
💡 Likely answer: A maintainer (github-actions[bot], contributor)
responded on this thread — see the highlighted reply below.
What version of the Codex App are you using (From “About Codex” dialog)?
26.601.21317
What subscription do you have?
PLUS
What platform is your computer?
Darwin 25.2.0 arm64 arm
What issue are you seeing?
I’m a ChatGPT Plus subscriber. Codex Web works correctly on my account, but Codex on macOS keeps showing “Upgrade to Plus.”
I already restarted macOS, signed out, reinstalled Codex, and signed in again with the same ChatGPT account.
According to OpenAI docs, Plus users who hit Codex limits should see an option to add credits, while Free/Go users are prompted to upgrade to Plus. My macOS Codex seems to be misclassifying my Plus account as Free.
Please investigate macOS Codex subscription recognition / auth token sync.
What steps can reproduce the bug?
- Log in to ChatGPT on the web with a ChatGPT Plus account.
- Open Codex on the web and confirm that Codex works normally.
- Install or open Codex on macOS.
- Sign in to Codex on macOS using the same ChatGPT account and the same login method.
- Try to use Codex on macOS.
- Codex on macOS shows: “You've hit your usage limit. Upgrade to Plus to continue using Codex...”
- Restart macOS, sign out and sign back in, and reinstall Codex.
- Try to use Codex on macOS again.
- The same “Upgrade to Plus” message still appears, even though Codex works on the web with the same Plus account.
What is the expected behavior?
_No response_
Additional information
_No response_
3 Comments
Potential duplicates detected. Please review them and close your issue if it is a duplicate.
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I’m seeing a similar entitlement/quota recognition issue.
I have an active ChatGPT Plus subscription. Codex Web works correctly and shows:
However, Codex on macOS says:
“You've hit your usage limit. Upgrade to Plus to continue using Codex...”
I already tried:
---------------
This seems to be a Codex Desktop/macOS entitlement recognition bug, because the same account is correctly recognized on the web.
Codex on macOS should recognize my active ChatGPT Plus subscription and allow me to use Codex, just like Codex Web does with the same account.
If I have reached a Plus quota, it should show the correct Plus quota / add-credits message instead of asking me to upgrade to Plus.
Update: Codex Web still works with the same account and shows remaining usage, but Codex on macOS continues to show “Upgrade to Plus” after reinstalling, signing out/in, and restarting macOS.
On WEB ChatGPT: Settings > Security > Active sessions > Log out of all sessions.
Problem solved..