›_ Codex Issues
Codex Issues / #26654

Feedback submission can close without showing a Feedback ID, making logs impossible to reference

Open 💬 2 comments Opened Jun 5, 2026 by GGBondBlueWhale
💡 Likely answer: A maintainer (etraut-openai, contributor) responded on this thread — see the highlighted reply below.

Codex app version

Desktop Codex: 26.601.21317 — released Jun 2, 2026

Platform

  • macOS Tahoe 26.5.1
  • Apple Silicon MacBook Pro
  • Pro plan

Summary

Codex Desktop has a serious feedback-submission bug where the feedback dialog can disappear after clicking Submit without showing the expected uploaded confirmation or Feedback ID.

This makes it impossible for the user to copy the Feedback ID and mention it in a GitHub issue or an existing issue, even though the feedback was submitted with session logs enabled.

Observed behavior

  1. Open the Codex feedback dialog from an active session.
  2. Select Bug.
  3. Enter a feedback message.
  4. Leave Include current Codex session logs enabled.
  5. Click Submit.
  6. The feedback window closes/disappears directly.
  7. No Feedback uploaded confirmation dialog is shown.
  8. No Feedback ID is displayed.

Expected behavior

After feedback is submitted, Codex should always show the standard confirmation dialog with the Feedback ID, such as:

Feedback uploaded
Feedback ID: ...

The user should be able to copy that ID and reference it in a GitHub issue.

Actual behavior

The feedback dialog can close immediately after submission without displaying any Feedback ID. The user has no way to recover or copy the submitted Feedback ID from the UI.

Why this matters

This is a serious issue because the feedback flow explicitly tells users to mention the Feedback ID in a GitHub issue or existing open issue. If the app submits logs but then fails to show the ID, the user cannot connect the uploaded logs to the GitHub report.

This breaks the debugging/reporting workflow and makes submitted session logs much less useful for investigation.

Request

Please make the Feedback ID display reliable after every successful feedback submission.

If submission succeeds, the confirmation dialog should always remain visible until dismissed manually. If submission fails, Codex should show an error instead of silently closing the dialog. It would also be helpful to provide a way to recover recent feedback IDs from the app, especially when the confirmation dialog fails to appear.

View original on GitHub ↗

2 Comments

etraut-openai contributor · 2 months ago

The feedback dialog does close immediately after submission. A new dialog later appears based on the success or failure of the feedback upload.

Here's what the success dialog looks like:

<img width="523" height="430" alt="Image" src="https://github.com/user-attachments/assets/0f32fbca-1991-442f-a11c-313ef6801e10" />

It can take a while to upload, especially for very long sessions. You need to be patient and wait for the confirmation dialog to appear.

GGBondBlueWhale · 2 months ago

Thanks for clarifying. Yes, I also noticed that it can take a fairly long time before the success dialog appears.

In previous versions, the feedback window seemed to stay open until the submission completed. I understand that the new behavior of closing the feedback dialog immediately can improve user efficiency, but it also has a downside: during the long wait after the dialog disappears, users have no visible indication that the feedback is still uploading. That is why I thought this was a bug and reported it.

A better UX might be: after clicking Submit, the feedback dialog can close, but the main app should show an Uploading feedback... status/progress indicator somewhere until the success or failure dialog appears. That way users know the submission is still in progress and are less likely to think the feedback was not submitted.