Intel macOS x64 26.602.40724 still missing computer-use helper for Appshots and Locked use

Resolved 💬 6 comments Opened Jun 7, 2026 by humanfy Closed Aug 6, 2026

💡 Likely answer: A maintainer (github-actions[bot], contributor) responded on this thread — see the highlighted reply below.

Summary

Codex Desktop 26.602.40724 on Intel macOS still cannot use Computer Use, Appshots, or Locked use because the x64 distribution does not include the computer-use bundled plugin or the Codex Computer Use.app / SkyComputerUseService helper payload.

This appears to still be the same packaging/distribution issue reported in #24053, #24056, and #24437, but it is still present in the newer x64 build 26.602.40724, not just the earlier 26.519.x builds.

Environment

Hardware/arch: Intel Mac, x86_64
CPU: Intel(R) Core(TM) i7-9750H CPU @ 2.60GHz
macOS: 26.5.1 (Build 25F80)
Codex Desktop: 26.602.40724
CFBundleVersion: 3593
Bundled Codex CLI: codex-cli 0.137.0-alpha.4
Installed app: /Applications/Codex.app

Symptoms

Computer Use is enabled as a feature flag, but no Computer Use plugin/tool is available.
Appshots hotkey registration and dispatch work.
Appshots capture fails before producing a screenshot or Accessibility text.
Locked use in the Computer Use settings page fails when enabled.
Chrome and in-app Browser plugins work, so this does not look like a general plugin or browser-extension failure.

The relevant failure remains:

Failed to reconcile managed Computer Use service appshotsEnabled=true
errorMessage="Failed to spawn managed Computer Use service"

[computer-use-capture-worker] Computer Use capture worker received start
[computer-use-capture-worker] Computer Use capture worker start failed
errorMessage="Failed to spawn managed Computer Use service"

[electron-message-handler] Appshot capture start request finished hasResponse=false

Local bundle state after updating to 26.602.40724

The installed app bundle contains only these OpenAI bundled plugin directories:

/Applications/Codex.app/Contents/Resources/plugins/openai-bundled/plugins/browser
/Applications/Codex.app/Contents/Resources/plugins/openai-bundled/plugins/chrome
/Applications/Codex.app/Contents/Resources/plugins/openai-bundled/plugins/latex
/Applications/Codex.app/Contents/Resources/plugins/openai-bundled/plugins/sites

The generated user bundled marketplace contains only:

~/.codex/.tmp/bundled-marketplaces/openai-bundled/plugins/browser
~/.codex/.tmp/bundled-marketplaces/openai-bundled/plugins/chrome
~/.codex/.tmp/bundled-marketplaces/openai-bundled/plugins/latex

The local plugin cache contains only:

~/.codex/plugins/cache/openai-bundled/browser/26.602.40724
~/.codex/plugins/cache/openai-bundled/chrome/26.602.40724
~/.codex/plugins/cache/openai-bundled/latex/0.2.2

No computer-use, Codex Computer Use.app, SkyComputerUseService, or Locked-use helper payload exists under:

/Applications/Codex.app/Contents/Resources/plugins/openai-bundled/plugins/
~/.codex/.tmp/bundled-marketplaces/openai-bundled/plugins/
~/.codex/plugins/cache/openai-bundled/

The only local Computer Use path found was a config directory, not the helper/plugin payload:

~/.codex/computer-use

Additional local checks

The app bundle itself verifies successfully, so this does not look like local code-signing corruption:

codesign --verify --deep --strict --verbose=4 /Applications/Codex.app
# /Applications/Codex.app: valid on disk
# /Applications/Codex.app: satisfies its Designated Requirement

codex doctor --all shows the app and network are otherwise functional:

computer_use stable true
plugins stable true
browser_use stable true
browser_use_external stable true
websocket connected
reachability active provider endpoints are reachable

Related issues

This is related to, but intentionally adds current 26.602.40724 x64 evidence:

#24053
#24056
#24437
#24207

Expected behavior

The x64 build should either:

include an x86_64 or universal computer-use helper/plugin payload, so Computer Use, Appshots, and Locked use can work on supported Intel Macs; or
clearly hide/disable these settings on Intel macOS if Computer Use is no longer supported on x86_64.

Actual behavior

The settings are visible and the Appshots hotkey path starts, but the required helper payload is absent from the x64 distribution, so the managed Computer Use service cannot spawn. Appshots and Locked use fail, and Computer Use is not available as a plugin/tool.

View original on GitHub ↗

6 Comments

github-actions[bot] contributor · 2 months ago

Potential duplicates detected. Please review them and close your issue if it is a duplicate.

#26282
#25817
#26451

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cnsapril · 2 months ago

I can reproduce this on a newer Intel/x64 Codex Desktop build as well.

Environment

Hardware/arch: Intel Mac, x86_64
macOS: 15.7.7 (Build 24G720)
Codex Desktop: 26.602.71036
CFBundleVersion: 3685
Installed app: /Applications/Codex.app

Symptoms

Appshots fail even after reinstalling Codex and granting macOS permissions for Screen & System Audio Recording and Accessibility.

Relevant logs show the same managed Computer Use service spawn failure:

[computer-use-capture-worker] Computer Use capture worker received start
[computer-use-capture-worker] Computer Use capture worker start failed
errorMessage="Failed to spawn managed Computer Use service"

Failed to reconcile managed Computer Use service appshotsEnabled=true
errorMessage="Failed to spawn managed Computer Use service"

[computer-use-capture-handler] Codex Computer Use capture worker failed
failureReason=start_request_failed
errorMessage="Failed to spawn managed Computer Use service"

Bundle inspection after reinstall

The app bundle verifies successfully, so this does not appear to be local signature corruption:

codesign --verify --deep --strict --verbose=4 /Applications/Codex.app
# /Applications/Codex.app: valid on disk
# /Applications/Codex.app: satisfies its Designated Requirement

But Contents/MacOS still only contains the main Codex executable:

ls -l /Applications/Codex.app/Contents/MacOS
# total 96
# -rwxr-xr-x@ 2 ... Codex

Searching the app bundle finds sky.node, but no SkyComputerUseService, Codex Computer Use.app, or other Computer Use helper payload:

find /Applications/Codex.app -iname '*Sky*' -o -iname '*ComputerUse*' -o -iname '*Computer*Use*' -o -iname '*appshot*'
# /Applications/Codex.app/Contents/Resources/native/sky.node

The app code appears to expect the managed service at:

/Applications/Codex.app/Contents/MacOS/SkyComputerUseService

but that executable is not present in the x64 app bundle.

This looks like the same x64 packaging/distribution issue is still present in 26.602.71036.

km91hsm · 2 months ago

Adding another current Intel macOS reproduction for the same packaging/distribution issue, now on the newer public build.

Environment

Hardware/arch: Intel Mac, x86_64
macOS: 15.7.7
Codex Desktop: 26.608.12217
CFBundleVersion: 3722
Installed app: /Applications/Codex.app
Standalone Codex CLI after update: codex-cli 0.139.0
codex doctor --json: overall status ok; feature flag computer_use is enabled; app-server daemon is running on 0.139.0

User-visible symptoms

Settings > Computer Use / Locked use shows the equivalent of “Unable to update Locked use”.
Computer Use cannot be installed/enabled from the plugin list.
Appshot/managed Computer Use service startup fails.

Relevant local desktop log line:

warning Failed to reconcile managed Computer Use service appshotsEnabled=true errorMessage="Failed to spawn managed Computer Use service"

Direct local probe through the bundled @oai/sky macOS path fails because the helper service cannot be found:

SkyComputerUseTransportError: Could not find Sky Computer Use service app 'com.openai.sky.CUAService'

Fresh package comparison on 2026-06-11

I downloaded and inspected the current official DMGs from the Codex app docs:

Intel DMG

URL:

https://persistent.oaistatic.com/codex-app-prod/Codex-latest-x64.dmg

Findings:

/Volumes/Codex Installer/Codex.app/Contents/MacOS/Codex:     Mach-O 64-bit executable x86_64
/Volumes/Codex Installer/Codex.app/Contents/Resources/codex: Mach-O 64-bit executable x86_64

But the Computer Use bundled plugin/helper is missing. The only Computer Use related payload I found was the Windows helper and a .d.ts declaration:

.../@oai/sky/bin/windows/codex-computer-use.exe
.../@oai/sky/dist/project/cua/sky_js/scripts/install-computer-use-package.d.ts

No path like this exists in the Intel DMG:

Codex.app/Contents/Resources/plugins/openai-bundled/plugins/computer-use
Codex.app/Contents/Resources/plugins/openai-bundled/plugins/computer-use/Codex Computer Use.app

Default / Apple Silicon DMG

URL:

https://persistent.oaistatic.com/codex-app-prod/Codex.dmg

Findings:

/Volumes/Codex Installer 1/Codex.app/Contents/MacOS/Codex:     Mach-O 64-bit executable arm64
/Volumes/Codex Installer 1/Codex.app/Contents/Resources/codex: Mach-O 64-bit executable arm64

This DMG does include:

Codex.app/Contents/Resources/plugins/openai-bundled/plugins/computer-use
Codex.app/Contents/Resources/plugins/openai-bundled/plugins/computer-use/Codex Computer Use.app

The bundled plugin manifest reports:

{
  "name": "computer-use",
  "version": "1.0.809",
  "description": "Control desktop apps on macOS from Codex through Computer Use."
}

However all executable/native Computer Use components in that plugin are arm64-only, not universal, so copying the plugin from the Apple Silicon DMG to an Intel Mac does not appear viable:

SkyComputerUseService: arm64
SkyComputerUseClient: arm64
Codex Computer Use Installer: arm64
CodexComputerUseAuthorizationPlugin: arm64
CodexComputerUseAuthorizationPluginInstallerTool: arm64
CUALockScreenGuardian: arm64

Request

Please ship an x86_64 or universal computer-use bundled plugin/helper payload in Codex-latest-x64.dmg, or make the Intel macOS support state explicit in the UI/docs. Right now the x64 app exposes the relevant settings but lacks the helper payload needed for Computer Use, Appshots, and Locked use to work.

fangxtscnu-pixel · 2 months ago

I can confirm this still reproduces on a newer Intel macOS/x64 Codex Desktop build.

Environment:

Hardware/arch: Intel Mac, x86_64
macOS: 15.7.7 (Build 24G720)
Codex Desktop: 26.611.61753
CFBundleVersion: 4008
Bundled Codex CLI: codex-cli 0.140.0-alpha.19
Installed app: /Applications/Codex.app

Symptoms are the same as this issue:

Appshots hotkey registration works (DoubleOption in my case).
Pressing the hotkey dispatches correctly and identifies the frontmost app/window.
Capture then fails before producing either a screenshot or Accessibility text.
macOS Screen & System Audio Recording and Accessibility permissions were enabled, and restarting Codex did not resolve it.

Relevant log excerpt, sanitized:

Appshot hotkey pressed hotkey=DoubleOption
Appshot shortcut found target bundleIdentifier=... name=...
Failed to reconcile managed Computer Use service appshotsEnabled=true
errorMessage="Failed to spawn managed Computer Use service"
nodeReplEnabled=false
[computer-use-capture-worker] Computer Use capture worker start failed
errorMessage="Failed to spawn managed Computer Use service"
Appshot capture settled failureReason=start_request_failed hadAxText=false hadScreenshot=false status=failed

Local bundle state on 26.611.61753 x64:

/Applications/Codex.app/Contents/Resources/plugins/openai-bundled/plugins/
  browser
  chrome
  latex
  sites

~/.codex/.tmp/bundled-marketplaces/openai-bundled/plugins/
  browser
  chrome
  latex

~/.codex/plugins/cache/openai-bundled/
  browser/26.611.61753
  chrome/26.611.61753

I could not find any of the expected Computer Use payloads locally:

computer-use
Codex Computer Use.app
SkyComputerUseService
~/.codex/computer-use/Codex Computer Use.app

One additional detail: @oai/sky is bundled, but its bin directory only includes Linux and Windows helpers on this x64 macOS install:

@oai/sky/bin/linux/sky_linux_arm64
@oai/sky/bin/linux/sky_linux_x64
@oai/sky/bin/windows/codex-computer-use.exe

The mac client code appears to try to launch the service via SKY_CUA_SERVICE_PATH, $CODEX_HOME/computer-use/Codex Computer Use.app, or bundle identifier com.openai.sky.CUAService, but no matching local app/helper payload is present. This looks like the same x64 packaging/distribution issue, still present in 26.611.61753.

Overthinker-code · 2 months ago

Additional current-version x64 evidence: this is still reproducible on Codex Desktop 26.611.62324 / CFBundleVersion 4028 on Intel macOS x86_64.

Environment checked:

Hardware/arch: Intel MacBookPro16,1, x86_64
CPU: Intel 8-Core Core i9 2.3 GHz
macOS: 15.7.4 (Build 24G517)
Codex Desktop: 26.611.62324
CFBundleVersion: 4028
Bundled Codex CLI: codex-cli 0.140.0-alpha.19
Installed app: /Applications/Codex.app

Observed state:

codex features list => computer_use stable true
codex plugin add computer-use@openai-bundled => Error: plugin `computer-use` was not found in marketplace `openai-bundled`

The installed app bundle contains only these bundled plugins:

/Applications/Codex.app/Contents/Resources/plugins/openai-bundled/plugins/browser
/Applications/Codex.app/Contents/Resources/plugins/openai-bundled/plugins/chrome
/Applications/Codex.app/Contents/Resources/plugins/openai-bundled/plugins/latex
/Applications/Codex.app/Contents/Resources/plugins/openai-bundled/plugins/sites

The generated marketplace and plugin cache likewise only contain browser/chrome/latex:

~/.codex/.tmp/bundled-marketplaces/openai-bundled/plugins/browser
~/.codex/.tmp/bundled-marketplaces/openai-bundled/plugins/chrome
~/.codex/.tmp/bundled-marketplaces/openai-bundled/plugins/latex

~/.codex/plugins/cache/openai-bundled/browser/26.611.62324
~/.codex/plugins/cache/openai-bundled/chrome/26.611.62324
~/.codex/plugins/cache/openai-bundled/latex/0.2.2

No computer-use, Codex Computer Use.app, or SkyComputerUseService payload exists under the app bundle, generated marketplace, or plugin cache.

Relevant app log still shows:

Failed to reconcile managed Computer Use service appshotsEnabled=true
errorMessage="Failed to spawn managed Computer Use service"
nodeReplEnabled=false

I also fetched the current public x64 appcast and inspected the full ZIP for 26.611.62324:

https://persistent.oaistatic.com/codex-app-prod/appcast-x64.xml
https://persistent.oaistatic.com/codex-app-prod/Codex-darwin-x64-26.611.62324.zip

The full official x64 ZIP has the same bundled marketplace contents as the installed app: sites, browser, chrome, and latex only. It does not contain computer-use or Codex Computer Use.app.

I also inspected the public beta x64 package 26.611.61753 from:

https://persistent.oaistatic.com/codex-app-beta/appcast-x64.xml

That package also contains only sites, browser, chrome, and latex in openai-bundled.

This points to the current x64/prod and x64/beta desktop distributions still not shipping the Computer Use plugin/service payload, even though the feature flag and UI/docs paths exist. If Intel macOS is no longer intended to support Computer Use, the UI/docs should make that explicit; otherwise the x64 package likely needs a universal or x86_64 Computer Use service/plugin payload.

kenjihosomi-a11y · 20 days ago

Reproduced on a newer Intel/x86_64 build.

Environment

ChatGPT Desktop: 26.803.41515
Build: 6321
Architecture: x86_64
macOS: Sequoia 15.7.8

Observed

“Locked use” cannot be enabled.
~/.codex/computer-use/ contains only config.json.
Codex Computer Use.app is missing.
SkyComputerUseService is missing.
CUALockScreenGuardian is missing.
No computer-use / computer_use directory exists under ChatGPT.app/Contents/Resources.
No com.openai.sky.CUAService launchd service is registered or running.

The main ChatGPT app itself passes both codesign verification and Gatekeeper:

/Applications/ChatGPT.app: valid on disk
/Applications/ChatGPT.app: satisfies its Designated Requirement
/Applications/ChatGPT.app: accepted
source=Notarized Developer ID
origin=Developer ID Application: OpenAI OpCo, LLC (2DC432GLL2)

The app contains the App Group entitlement:

2DC432GLL2.com.openai.sky.CUAService

However, trustd logs:

Entitlement com.apple.security.application-groups=(
    "2DC432GLL2.com.openai.codex.notifications",
    "2DC432GLL2.com.openai.sky.CUAService"
) is ignored because of invalid application signature or incorrect provisioning profile

This appears consistent with the existing Intel/x64 packaging issue where the macOS Computer Use helper payload is missing.

The issue therefore appears to still affect ChatGPT Desktop 26.803.41515 / build 6321 on Intel/x86_64.