Intel macOS x64 26.602.40724 still missing computer-use helper for Appshots and Locked use
Summary
Codex Desktop 26.602.40724 on Intel macOS still cannot use Computer Use, Appshots, or Locked use because the x64 distribution does not include the computer-use bundled plugin or the Codex Computer Use.app / SkyComputerUseService helper payload.
This appears to still be the same packaging/distribution issue reported in #24053, #24056, and #24437, but it is still present in the newer x64 build 26.602.40724, not just the earlier 26.519.x builds.
Environment
Hardware/arch: Intel Mac, x86_64
CPU: Intel(R) Core(TM) i7-9750H CPU @ 2.60GHz
macOS: 26.5.1 (Build 25F80)
Codex Desktop: 26.602.40724
CFBundleVersion: 3593
Bundled Codex CLI: codex-cli 0.137.0-alpha.4
Installed app: /Applications/Codex.app
Symptoms
- Computer Use is enabled as a feature flag, but no Computer Use plugin/tool is available.
- Appshots hotkey registration and dispatch work.
- Appshots capture fails before producing a screenshot or Accessibility text.
- Locked use in the Computer Use settings page fails when enabled.
- Chrome and in-app Browser plugins work, so this does not look like a general plugin or browser-extension failure.
The relevant failure remains:
Failed to reconcile managed Computer Use service appshotsEnabled=true
errorMessage="Failed to spawn managed Computer Use service"
[computer-use-capture-worker] Computer Use capture worker received start
[computer-use-capture-worker] Computer Use capture worker start failed
errorMessage="Failed to spawn managed Computer Use service"
[electron-message-handler] Appshot capture start request finished hasResponse=false
Local bundle state after updating to 26.602.40724
The installed app bundle contains only these OpenAI bundled plugin directories:
/Applications/Codex.app/Contents/Resources/plugins/openai-bundled/plugins/browser
/Applications/Codex.app/Contents/Resources/plugins/openai-bundled/plugins/chrome
/Applications/Codex.app/Contents/Resources/plugins/openai-bundled/plugins/latex
/Applications/Codex.app/Contents/Resources/plugins/openai-bundled/plugins/sites
The generated user bundled marketplace contains only:
~/.codex/.tmp/bundled-marketplaces/openai-bundled/plugins/browser
~/.codex/.tmp/bundled-marketplaces/openai-bundled/plugins/chrome
~/.codex/.tmp/bundled-marketplaces/openai-bundled/plugins/latex
The local plugin cache contains only:
~/.codex/plugins/cache/openai-bundled/browser/26.602.40724
~/.codex/plugins/cache/openai-bundled/chrome/26.602.40724
~/.codex/plugins/cache/openai-bundled/latex/0.2.2
No computer-use, Codex Computer Use.app, SkyComputerUseService, or Locked-use helper payload exists under:
/Applications/Codex.app/Contents/Resources/plugins/openai-bundled/plugins/
~/.codex/.tmp/bundled-marketplaces/openai-bundled/plugins/
~/.codex/plugins/cache/openai-bundled/
The only local Computer Use path found was a config directory, not the helper/plugin payload:
~/.codex/computer-use
Additional local checks
The app bundle itself verifies successfully, so this does not look like local code-signing corruption:
codesign --verify --deep --strict --verbose=4 /Applications/Codex.app
# /Applications/Codex.app: valid on disk
# /Applications/Codex.app: satisfies its Designated Requirement
codex doctor --all shows the app and network are otherwise functional:
computer_use stable true
plugins stable true
browser_use stable true
browser_use_external stable true
websocket connected
reachability active provider endpoints are reachable
Related issues
This is related to, but intentionally adds current 26.602.40724 x64 evidence:
- #24053
- #24056
- #24437
- #24207
Expected behavior
The x64 build should either:
- include an x86_64 or universal
computer-usehelper/plugin payload, so Computer Use, Appshots, and Locked use can work on supported Intel Macs; or - clearly hide/disable these settings on Intel macOS if Computer Use is no longer supported on x86_64.
Actual behavior
The settings are visible and the Appshots hotkey path starts, but the required helper payload is absent from the x64 distribution, so the managed Computer Use service cannot spawn. Appshots and Locked use fail, and Computer Use is not available as a plugin/tool.
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