Codex Free to Pro does set proper Codex quotas in the account

What version of the Codex App are you using (From “About Codex” dialog)?

OpenAI Codex (v0.137.0)

What subscription do you have?

Pro

What platform is your computer?

MacOS

What issue are you seeing?

I upgraded from Free to Pro and my quota is not at 100%. I paid $100 for a full month of service including full Codex access. Why has OpenAI's system bug removed part of what I paid for without any usage?

I've also sent a report to the California Attorney General office about the issue. This is not just a system bug. It needs to be fixed, explanations provided, and quotas reset. It may take awhile, but the CA AG's office has screenshots showing everything now. I hope that helps get this sorted out.

What steps can reproduce the bug?

Confirm your quota is at 99% via Codex /status in Free. Upgrade to Pro. Check /status again after logging into Codex again. Pro account level is shown with usage applied that was never used

What is the expected behavior?

Quotas are at 100% as paid for.

Additional information

The CA AG and other bodies have had reports filed with screenshots showing the quota problem. We have also linked to multiple issue tickets here on Github showing the problem in the last 2 - 5 days. OpenAI knows about the problem from numerous reports yet hasn't fixed it and continues to profit from it. That doesn't seem legal.