Codex chat fails after “Thinking reconnect 5/5” with 404 Model Not Found error

Resolved 💬 4 comments Opened Jun 8, 2026 by Prasad03-git Closed Jun 12, 2026
💡 Likely answer: A maintainer (github-actions[bot], contributor) responded on this thread — see the highlighted reply below.

What version of the Codex App are you using (From “About Codex” dialog)?

Version 26.602.40724 • Released 5 Jun 2026

What subscription do you have?

Plus

What platform is your computer?

_No response_

What issue are you seeing?

While chatting with Codex in the ChatGPT app, the response gets stuck at “Thinking reconnect 5/5” and then fails with the following error:

unexpected status 404 Not Found: Model not found gpt-5.5

Error Details:
URL: https://chatgpt.com/backend-api/codex/responses
CF-Ray: a08a457a7b687fb6-MAA
Request ID: 8ab95f9a-105a-4225-9cdb-bc60dd0ba377

What steps can reproduce the bug?

While chatting with Codex in the ChatGPT app, the response gets stuck at “Thinking reconnect 5/5” and then fails with the following error:

unexpected status 404 Not Found: Model not found gpt-5.5

Error Details:
URL: https://chatgpt.com/backend-api/codex/responses
CF-Ray: a08a457a7b687fb6-MAA
Request ID: 8ab95f9a-105a-4225-9cdb-bc60dd0ba377

Actual Result:
Codex fails after reconnect attempts and returns a 404 model not found error.

Impact:
Unable to continue Codex chat sessions reliably.

What is the expected behavior?

Expected Result:
Codex should continue the chat response normally without reconnect failure.

Additional information

_No response_

View original on GitHub ↗

4 Comments

github-actions[bot] contributor · 2 months ago

Potential duplicates detected. Please review them and close your issue if it is a duplicate.

  • #26902
  • #27034
  • #27021
  • #26927
  • #27010

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ax-openai · 2 months ago

Thanks for your patience. The backend issue causing gpt-5.5 requests to return 404 Model not found is now resolved.

Please try again. If it still fails, share a fresh request ID and timestamp.

ax-openai · 2 months ago

Closing as resolved. If this recurs, please open a new issue with a fresh request ID and timestamp.

micheleconti82 · 2 months ago

same here
unexpected status 404 Not Found: Model not found gpt-5.5, url: https://chatgpt.com/backend-api/codex/responses, cf-ray: a105cb6a0db8378c-MXP, request id: 3fec8468-cba3-4cc8-9878-538f4ab6f8c5