I can not login, even with my own phone number sms or whatsapp

Open 💬 2 comments Opened Jun 10, 2026 by baohappy02

What version of the Codex App are you using (From “About Codex” dialog)?

26.608.12217

What subscription do you have?

Pro 20x

What platform is your computer?

Darwin 25.5.0 arm64 arm

What issue are you seeing?

<img width="606" height="672" alt="Image" src="https://github.com/user-attachments/assets/12fa9cef-4193-4f2d-a475-f3ed961274e4" />

What steps can reproduce the bug?

I log out and change the account, then it prompts me with a browser login with a phone number required. I input the phone number, then it just errors out, both sms and WhatsApp. Then I got a rate limit even though I haven't tried that much. It also doesn't show me how long is my rate limit waiting time gonna be. I cannot log in to Codex now.

<img width="482" height="660" alt="Image" src="https://github.com/user-attachments/assets/06f1c2ab-6d63-480b-8eb5-f56f2bfc2240" />

What is the expected behavior?

It's either accept my phone number, Mobifone (Vietnamese), or just remove the phone number step. I cannot log in to Codex now.

Additional information

<img width="482" height="660" alt="Image" src="https://github.com/user-attachments/assets/ae70a545-1078-46d2-a1c1-d15ac737dab1" />

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