Plus Subscription Active, but Codex Still Requests Upgrade

What version of the Codex App are you using (From “About Codex” dialog)?

Version 26.601.20914 • Released Jun 2, 2026

What subscription do you have?

Plus plan (Kč 499/month, including Kč 86.60 VAT)

What platform is your computer?

_No response_

What issue are you seeing?

Hello,

I recently upgraded to the Plus plan (Kč 499/month, including Kč 86.60 VAT), but when I open Codex, I still see the message:

"You're out of Codex messages – Upgrade"
"You've hit your usage limit. Upgrade to Plus to continue using Codex (https://chatgpt.com/explore/plus), or try again at Jul 1st, 2026 12:51 PM."

Since I already have an active Plus subscription, could you please investigate why my account has not been updated accordingly?

If this issue cannot be resolved promptly, I would like to request a refund.

Thank you for your assistance. I look forward to your response.

Best regards,
Ruhi

<img width="1918" height="1003" alt="Image" src="https://github.com/user-attachments/assets/b6860bd6-12c8-4ced-b363-9c6b3c18a28e" />

What steps can reproduce the bug?

NA

What is the expected behavior?

It should have worked when I took new package.

Additional information

_No response_