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• #27446

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i believe servers are down or something, i'm experiencing the same issue as well.

experiencing the same issue, but only for existing chats. new chats work fine

Yes, something’s not right. Almost all of my chats are crashing with an error.
I’m not sure if it’s related to the update, but it started right after I updated the Desktop App

Same here. Also got ⚠ Falling back from WebSockets to HTTPS transport. stream disconnected before completion: websocket closed by server before response.completed error msg. Switching to gpt-5.4 does not lead to this bug.

After just updating (maybe coincidence) to Version 26.609.30741, same issue. New chat works tho.

For investigation: stream disconnected before completion: An error occurred while processing your request. You can retry your request, or contact us through our help center at help.openai.com if the error persists. Please include the request ID 5c55a9e0-227a-4bce-ba15-c3e56848268c in your message.

Same here. Also got ⚠ Falling back from WebSockets to HTTPS transport. stream disconnected before completion: websocket closed by server before response.completed error msg. Switching to gpt-5.4 does not lead to this bug.

tks

same, happened right after the update so assuming the update caused it

same here . i am getting this error on lot of my chat

Yes, something’s not right. Almost all of my chats are crashing with an error. I’m not sure if it’s related to the update, but it started right after I updated the Desktop App

tks

I reported similar issues earlier yesterday and also contacted support, asking them to extend my $200 Pro subscription by the amount of time affected by this unusable Codex service. So far, nobody has properly responded or handled it.

This Codex outage / unusable-performance issue has already tortured me for two full days. If you also feel that their official handling of the problem and support attitude are unacceptable, you can also consider reporting it to the relevant consumer protection agency. I am already preparing to file a complaint.

California Attorney General consumer complaint page:
https://oag.ca.gov/contact/consumer-complaint-against-business-or-company

I'm having the same problem on Windows 11, which started just 10 minutes ago

I reported similar issues earlier yesterday and also contacted support, asking them to extend my $200 Pro subscription by the amount of time affected by this unusable Codex service. So far, nobody has properly responded or handled it. This Codex outage / unusable-performance issue has already tortured me for two full days. If you also feel that their official handling of the problem and support attitude are unacceptable, you can also consider reporting it to the relevant consumer protection agency. I am already preparing to file a complaint. California Attorney General consumer complaint page: https://oag.ca.gov/contact/consumer-complaint-against-business-or-company

Bruh, you're taking it too far, patience.

same. error on remote task. keep seeing Reconnection ... 1/2 (1m 58s esc to interrupt) Stream disconnected before completion: An error occurred while processing your request. You can retry your request.... then i see also like Falling back from Websockets to HTTPS transport. stream disconnected before completion: An error occurred while.... version linux rust binary `OpenAI Codex (v0.140.0-alpha.9).

> I reported similar issues earlier yesterday and also contacted support, asking them to extend my $200 Pro subscription by the amount of time affected by this unusable Codex service. So far, nobody has properly responded or handled it. > This Codex outage / unusable-performance issue has already tortured me for two full days. If you also feel that their official handling of the problem and support attitude are unacceptable, you can also consider reporting it to the relevant consumer protection agency. I am already preparing to file a complaint. > California Attorney General consumer complaint page: https://oag.ca.gov/contact/consumer-complaint-against-business-or-company Bruh, you're taking it too far, patience.

If you think I’m taking it too far, you might want to look at how many issues I’ve opened over the past two days to report this problem.

They still haven’t handled it. At first, it only seemed to affect a smaller group of users, and I happened to be one of the unlucky ones. These issues have tortured me for two days. I have barely been able to work normally during this time, and I also contacted support, but I was basically ignored.

I suggest you take a look at the issues I opened, including the screen recordings inside them. Then you might understand how frustrating this has been 😭

I reported similar issues earlier yesterday and also contacted support, asking them to extend my $200 Pro subscription by the amount of time affected by this unusable Codex service. So far, nobody has properly responded or handled it. This Codex outage / unusable-performance issue has already tortured me for two full days. If you also feel that their official handling of the problem and support attitude are unacceptable, you can also consider reporting it to the relevant consumer protection agency. I am already preparing to file a complaint. California Attorney General consumer complaint page: https://oag.ca.gov/contact/consumer-complaint-against-business-or-company

We can solve this! Let's request the cancellation of the plan. Simple!