Windows Store App crashes on launch when Windows user profile contains Korean characters

Open 💬 4 comments Opened Jun 15, 2026 by alfosla93-ai

What version of the Codex App are you using (From “About Codex” dialog)?

26.609.4994.0

What subscription do you have?

pro

What platform is your computer?

_No response_

What issue are you seeing?

<!-- Failed to upload "b6ce72f2-3f87-409f-963c-24de31bc2aa8.dmp" -->

What steps can reproduce the bug?

What issue are you seeing?

The Codex Windows Store app stopped launching after updating to version 26.609.4994.0.

The app starts several Codex.exe processes for a few seconds and then exits without showing any window.

Environment
Platform: Windows 11
Codex version: 26.609.4994.0
Installation: Microsoft Store
Steps to reproduce
Install Codex from Microsoft Store.
Use a Windows account whose profile path contains Korean characters.
Launch Codex.

Example profile path:

C:\Users\서비스지원310

Observed behavior
Multiple Codex.exe processes appear briefly.
No UI window is shown.
Application exits silently.
Crash dump (.dmp) files are generated.
Codex logs only contain:

Launching app
Appshot hotkey inactive

Additional findings

Creating a new Windows account with an English-only profile path fixes the issue completely.

Example working profile:

C:\Users\codexuser

This suggests the issue may be related to Unicode / non-ASCII Windows profile paths.

What is the expected behavior?

_No response_

Additional information

_No response_

+++++ The issue still occurs on version 26.611.8604.0.

The crash is reproducible when running Codex under a Windows user profile path containing Korean characters. The application launches multiple Codex.exe processes and then exits without displaying any UI.

The problem does not occur when using a Windows account with an English-only profile path, which strongly suggests that the issue is related to handling non-ASCII / Unicode characters in the Windows user profile path. This appears to be a critical issue, as users with Korean Windows profile paths are currently unable to use Codex.

A fix for this issue would be greatly appreciated, as it prevents affected users from launching Codex at all.

View original on GitHub ↗

This issue has 4 comments on GitHub. Read the full discussion on GitHub ↗